Peermont Walmont at the Grand Palm, Gaborone

We went there on 30 December 2023 after 19 years I expected to find what’s was then, but sadly this beautiful property is so mismanaged now and ruined ………………, there were no people like guest and the pool side bar/ restaurant waiters were placing for 1 hour garden furniture pillows only and shouting and laughing like they are at their own house, after placing the pillows on the chairs and sofas at 12h they just seated on the one of the sofa ( where guest are supposed to seat ) and started to chat and laughed so loud, it was unbearable! You feel uncontrollable to go and seat in the garden! I had to chaise a waitress as she was holding her glass and drinking and walking around the bar and trying to run away from me ( probably I had disturb her …) so finally I got to talk to her and ask if I could order pizza - her answer was that the chef will clean the the pizza oven and I can only order pizza at 6pm ………………… I have no words how happy these all employees are to work the way they work! 🤣 With no one supervising them and just gossiping, laughing and get salaries without actually doing any work they are hired for ……… Waw ………. whoever is managing this hotel now should be let go if the stakeholders wants to have any profit and any guests at all………… Feeling so sad for this beautiful property to be run down like it is now!! The gardens are closed from the back, you can’t go around like we used to, there are lot rubbish plastic bags and bottles in hotel garden - never ever seen something like that anywhere in hotel !! I wouldn’t come back again here for sure! Gaborone it’s also going down …… very sad! Nothing is like used to be 19 years ago……… and no New Year’s party was organized at the hotel like 19 years ago……… waw …… nothing! Sad vey sad……

Horrible service at both the poolside and indoor restaurant. We called ahead to make sure they were open but when we reached they said they poolside was closed and refused to seat our group indoors even though there was availability, simply because they did not want to join two tables. The whole restaurant was empty.