Utente ospite
15 agosto 2024
We decided to treat ourselves to an overnight stay at the Clifton Arms having called in for lunch and coffee here on many occasions and been very impressed. We booked dinner, bed and breakfast staying in a Directors Double Room. The room was very clean, spacious and nicely furnished with a fabulous view over the green and the estuary. Unfortunately, our experience at dinner was disappointing. Because we were resident in the hotel and had pre-booked an evening meal, we expected to have a table reserved for us. This was not the case. We were informed that the restaurant is first come, first served. So had we walked in without a reservation, we would have had one of the better tables. We left feeling underwhelmed by the whole experience. The foyer of the hotel is a lovely place to sit and have a drink. Everyone is very helpful and friendly, but there was a lot of confusion over table numbers during our stay. There are no numbers on the tables, so several guests were having the wrong drinks taken over to them. Breakfast was a bit disorganised and service a bit hit and miss. We observed one guest who was left for quite a significant amount of time without his order being taken. This was despite many members of staff walking past him on several occasions. We would not discount staying at the Clifton again, but if we do, it would probably be on a room only basis.
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