Hyatt Regency Fuzhou Cangshan

Recensioni su Hyatt Regency Fuzhou Cangshan

Hyatt Regency Fuzhou Cangshan

No. 46 South Huaxi Road, Cangshan District, Fuzhou, Fujian, 350000, ChinaDettagli hotel
Hyatt Regency Fuzhou Cangshan
Hyatt Regency Fuzhou CangshanHyatt Regency Fuzhou CangshanHyatt Regency Fuzhou Cangshan
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Recensioni degli ospiti

4.8/5
Eccellente
3417 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.8
Pulizia4.8
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Tutte le recensioni(3417)
Recensioni positive(3363)
Recensioni con foto/video(948)
Reception gentilissima(459)
Fantastica vista sul fiume(259)
Ottima colazione(214)
Ottimo design(134)
Camera ben pensata(62)
Piscina meravigliosa(39)
Recensioni negative(54)
Jerome
Camera Ospiti (letto matrimoniale, con vista sul fiume)
Soggiorno: gen 2024
Lavoro
29 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2024
Personale molto gentile e disponibile
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住福州倉山凱悦酒店並對我們的服務表示滿意。作為福建省的首家凱悦品牌酒店,我們始終秉承凱悦品牌一貫的服務理念,全面從賓客的角度出發,致力於為旅行者提供互聯互動的活力體驗,打造一站式的便捷服務,讓一切所需隨手可得。感謝您一直以來的支持及好評,您的滿意就是我們前進的動力,我們真誠地期待您的再次蒞臨。
Willy Salim
Camera Standard per due persone
Soggiorno: dic 2024
Lavoro
19 recensione
5.0/5
Eccezionale
Pubblicata: 4 dic 2024
Really Nice Place!
Traduci
Risposta dalla struttura: Dear guest, thank you for visiting Hyatt Regency Fuzhou Cangshan and expressing your favor in our breakfast. The Market café located on the first floor of the hotel serves a special buffet breakfast integrating Chinese and Western food every day. It is rich in flavor, nutritious and healthy, meeting all the needs of guests to the greatest extent, and providing every guest here with a full day of energy. As the first Hyatt brand hotel in Fujian Province, we are dedicated to providing warm and thoughtful services for our guests, so that you can experience quality life and feel at home is our constant goal. Thank you again for your praise. We are looking forward to your next visit!
LeeDave
Camera Ospiti (letto matrimoniale, con vista sul fiume)
Soggiorno: nov 2024
Viaggio con amici
2 recensione
4.7/5
Fantastico
Pubblicata: 18 nov 2024
The first room given to be had strong smoking smell , probably left by the previous customer. Seem the hotel claim itself to be smoke free , they should take serious step to clean up the room before releasing. However the front desk was very helpful and make a change immediately without much question. I also seen cigarette butt in the main lobby and saw someone walking freely with cigarettes while the lobby staff try to be polite and ask him to stop without success. The hotel should provide a better training and protection to their staff in handling such cases. Other than this , services are up to their 5 star standard. It will be my top 2 choice when in town.
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing to stay at Hyatt Regency Fuzhou Cangshan and leaving a good impression on our service. Inheriting the consistent service concept of the Hyatt brand, we fully start from the needs of guests to provide travelers with a vibrant experience of interconnection and interaction. At the same time, as the first Hyatt brand hotel in Fujian Province, it is committed to providing guests with unique and unforgettable services and bringing you a warm and comfortable stay experience, which is also our consistent commitment. We are sorry that we could not provide the high-quality facilities and services you should enjoy during your stay at Hyatt Regency Fuzhou Cangshan. We are very grateful for your feedback. The part you mentioned that we should improve will help us continue to improve the guest experience. We have forwarded your valuable opinions to our team to ensure that we can do better in that in the future. Thank you again for your feedback. I hope you can choose our hotel again and experience our improvement and progress when you visit Fuzhou next time!
CameronJames
Camera Standard per due persone
Soggiorno: nov 2024
Solo
1 recensione
3.0/5
Pubblicata: 14 nov 2024
A good hotel but lacks a swimming pool and a bar... could be better - the food is also average
Traduci
Risposta dalla struttura: Dear distinguished guest, thank you for staying at Hyatt Regency Fuzhou! The 25-meter-long indoor constant temperature swimming pool is located on the third floor of the hotel. You can enjoy a 270-degree view through the floor-to-ceiling windows, and the bustling modern city and the beautiful scenery of the Wulong River can be seen at a glance. The super-large jacuzzi, steam room and sauna inspired by the Roman bath can completely relax guests before and after the swim. The Chinese restaurant located on the third floor of the hotel is the landmark restaurant of the hotel, focusing on Fujian cuisine, one of the "Eight Traditional Chinese cuisines", with beautiful color and fragrance, rich taste, and healthy nutrition. Here, guests can enjoy the exclusive delicacies that have been polished for several months, as well as authentic Fujian cuisine that inherits the essence, including classic dishes such as delicious and juicy lychee meat, Taiping swallow and Buddha jumping over the wall; the lobby lounge on the first floor of the hotel serves freshly baked Western desserts, special afternoon tea, cocktails, coffee or tea, accompanied by melodious Music, guests can enjoy a pleasant leisure time here; the market café, which is also located on the first floor of the hotel, serves a special buffet breakfast that integrates Chinese and Western food every day. It is rich in taste, nutritious and healthy, and meets all the needs of guests to the greatest extent, providing every guest here with a day full of vitality. As the first Hyatt brand hotel in Fujian Province, we are dedicated to providing warm and thoughtful services for our guests, so that you can experience quality life and feel at home is our constant goal. Thank you again and we are sincerely looking forward to your next visit!
Utente ospite
Camera Ospiti (2 letti, con vista sul fiume)
Soggiorno: ago 2024
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 13 ago 2024
Hotel was pleasant, room was comfortable. Room airconditioning was lacking a little but its a common problem is most china hotels, can’t complaint much on that. Everything else was within expectation. Worth the money!
Traduci
Risposta dalla struttura: Thanks you for choosing Hyatt Regency Fuzhou Cangshan. We are so value about your voice.We have done the investigation for your feedback, Please rest assured that We will share them with the directors of related departments and address these issues with my colleagues from Quality Improvement and Training Department and we are certain we can improve these and We will be more than happy to welcome you back in the future. wish you all the best.
Boma Naira
Camera Deluxe (Letto Matrimoniale)
Soggiorno: mar 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2024
Everything is nice over there
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住福州倉山凱悦酒店並對我們的服務表示滿意。作為福建省的首家凱悦品牌酒店,我們始終秉承凱悦品牌一貫的服務理念,全面從賓客的角度出發,致力於為旅行者提供互聯互動的活力體驗,打造一站式的便捷服務,讓一切所需隨手可得。感謝您一直以來的支持及好評,您的滿意就是我們前進的動力,我們真誠地期待您的再次蒞臨。
Utente ospite
Camera Standard per due persone
Soggiorno: nov 2023
Lavoro
4 recensione
4.7/5
Fantastico
Pubblicata: 5 nov 2023
The place was amazing, I had a great time here. What I didn’t quite like was that the bathroom was separated, where you take a **** Is different from where you take a bath. Haha it’s cute but not too practical. However it’s an amazing hotel, I’d definitely return
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您在入住福州倉山凱悦酒店之後花費寶貴的時間給予我們評價,也向您對福州倉山凱悦酒店的支持和肯定表達我們由衷的感謝,您對我們的肯定是酒店全體成員不斷前行的動力,我們也衷心地希望能在您下一次入住期間,一如既往為您提供優質的服務,期待您再次下榻福州倉山凱悦酒店。
Ishaan Ginodia
Camera Standard per due persone
Soggiorno: mar 2024
Lavoro
4 recensione
4.5/5
Ottimo
Pubblicata: 22 mar 2024
Room was clean, but there was very little options nearby the hotel. The bar at the hotel is also non-operational. Apart from that, everything was good.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住福州倉山凱悦酒店!很抱歉得知此次入住未能達到您的期望,我們始終將賓客的感受至於首位,酒店全體成員非常重視每一位賓客的體驗,福州倉山凱悦酒店致力為每一位賓客帶來舒適愉悦的入住體驗,真誠期望您可以與我們聯繫,將您的建議與我們分享,誠摯希望在您再次光臨之際可以感受到酒店服務品質的持續提升。祝一切順利!
Utente anonimo
Camera Ospiti (letto matrimoniale, con vista sul fiume)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 lug 2024
a nice day with my daughter in HYATT Cangshan Fuzhou
Traduci
Risposta dalla struttura: 尊敬的貴賓,感謝您選擇下榻福州倉山凱悦酒店並對我們的服務留下了美好的印象。傳承凱悦品牌一貫的服務理念,我們全面從賓客需求出發,為旅行者提供互聯互動的活力體驗。同時,作為福建省的首家凱悦品牌酒店,致力於為賓客提供獨特而難忘的服務,為您帶來温馨舒適的美好入住體驗,也是我們一貫的承諾。再次感謝您的好評,我們將繼續為您獻上最誠摯的歡迎並提供美好而難忘的消費體驗,誠摯地期待您的再次光臨。
Utente ospite
Camera Standard per due persone
Soggiorno: gen 2024
Lavoro
27 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2024
Great service , rooms are large and have an excellent view , the breakfast has a lot of choice
Traduci
Risposta dalla struttura: 尊敬的貴賓,感謝您光臨福州倉山凱悦酒店並對我們的早餐表示青睞。位於酒店1層的咖啡廳,每日供應有融匯中西的特色自助早餐,口味豐富,營養健康,最大程度地滿足客人的一切需求,為每一位到此賓客提供開啟元氣滿滿的一天。作為福建省首家凱悦品牌酒店,竭誠為賓客提供熱情周到的服務,讓您體驗品質生活,感受賓至如歸是我們不斷追求的目標。 再次感謝您的好評,我們期待您的再次光臨。
Eng Wee
Camera Standard per due persone
Soggiorno: mag 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 mag 2024
my regular place to stay in Fuzhou will stay there again
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住福州倉山凱悦酒店並對我們的服務表示滿意。作為福建省的首家凱悦品牌酒店,我們始終秉承凱悦品牌一貫的服務理念,全面從賓客的角度出發,致力於為旅行者提供互聯互動的活力體驗,打造一站式的便捷服務,讓一切所需隨手可得。感謝您一直以來的支持及好評,您的滿意就是我們前進的動力,我們真誠地期待您的再次蒞臨。
Pierrick F
Camera Standard per due persone
Soggiorno: mag 2023
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 mag 2023
Very nice hotel. Nice, clean, a patio is and comfortable room with all the amenities needed. Breakfast buffet is good and diverse. Overall very good experience.
Traduci
Risposta dalla struttura: Dear guest, warm greeting from Hyatt Regency Fuzhou Cangshan, thank you for staying with us and taking the time to share your staying experience with us. we are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. and we look forward to welcoming you back to Hyatt Regency Fuzhou Cangshan in the very near future.
Lipmin raymond
Camera Ospiti (letto matrimoniale, con vista sul fiume)
Soggiorno: ott 2023
Solo
3 recensione
4.5/5
Ottimo
Pubblicata: 30 ott 2023
Daisy and Yolanda are helpful and polite. The house keeper who cleaned my room is so cleaned and tidy. Worth to stay.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好。這裡是來自福州倉山凱悦酒店的誠摯問候!非常感謝您對我們酒店的支持及員工服務的肯定。酒店地處烏龍江畔,充分融合福建當地文化藝術精髓,傳遞生活的美好體驗,設備先進齊全的客房可以讓您欣賞到烏龍江美麗景色。極為便利的交通使您可以輕鬆到達城市的其他角落。我們真誠期待您的再次光臨。謝謝!福州倉山凱悦酒店
Monica_Chi
Camera Adatta alle Famiglie(Cartoon)
Soggiorno: nov 2024
Famiglia
3 recensione
3.2/5
Pubblicata: 18 nov 2024
More like 4 stars hotel
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing to stay at Hyatt Regency Fuzhou Cangshan! We are sorry to know that this stay did not meet your expectations. We always put the feelings of guests first. All members of the hotel attach great importance to the experience of each guest. Hyatt Regency Fuzhou Cangshan is committed to bringing a comfortable and pleasant check-in experience to every guest. We sincerely hope that you can contact us to share suggestions with us. We sincerely hope that you can feel the continuous improvement of the quality of hotel service when you come again. Wish you all the best!
John
Camera Ospiti (2 letti, con vista sul fiume)
Soggiorno: ago 2023
Famiglia
5 recensione
3.5/5
Pubblicata: 14 ago 2023
The location is good. It's close to most everything in Fuzhou. The service is hit and miss. We easily checked in and the desk staff were helpful. The concierge was also very helpful. We stayed two nights and didn't get a full room cleaning between nights which is not like a normal Hyatt. (the hotel wasn't crowded at all) The room also wasn't overly comfortable. There are very few outlets, the overhead rainshower was terrible, and the general room layout made it feel cramped. At night, the hallways were loud as well, likely because so many people were placed on the same floor. For the price, I don't think we will stay there again. I would assume there are other better options, likely cheaper.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,我們很抱歉在您入住福州倉山凱悦酒店期間未能提供您應當享受的高品質設施與服務。我們非常感激您的反饋,您所提到的我們應當改進的部分將幫助我們繼續提升賓客體驗。我們已將您的寶貴意見轉達給我們的團隊,確保我們將來在服務、設施等方面做得更好。再次感謝您的反饋,如您再次到訪福州,希望您能再次選擇我們的酒店,體驗我們的改善,祝生活愉快,酒店經理。