Holiday Inn Express Changbaishan

Hotel is located directly in the Wanda international ski resort, near the smaller ski service center. There is also a shuttle bus every half an hour to the big skiing center, which is convenient for everyone who would like to start their skiing experience there. However, we were a bit disappointed that the hotel staff members didn’t speak English, or just very little and therefore every issue or request was handled using the translation machine (and the translation wasn’t very accurate). Even though the staff was trying to be helpful, translating every single sentence was frustrating and tiring to say the least and both the staff and even us have gotten annoyed with the rather lengthy process. Accommodation charges included also 3 skiing tickets (equipment included). Although it might be a big plus for a family with 1 child, for us it wasn’t that much of an advantage. We wanted to buy the same rights and benefits for our second child, but it wasn’t possible, so every day we needed to start with buying a skiing ticket for one child and renting an equipment, as it wasn’t possible to buy the ticket and renting the equipment for the whole week. The hotel breakfast was very tasty with variety of choices. Mostly Chinese options with fewer western style food, but this wasn’t problem for us, as we like Chinese options more. We were also satisfied with cleanliness and hotel amenities, a little convenience store directly in the lobby was also nice to have.

Great location and price, would definitely come back next year

the hotel service is super bad check in wasted many time we inform the person say we already make full payment keep asking us pay 1 more time . i dont want waste my time i make payment when i check in after i check out i received email for refund. the is cannot accept so bad system cant check payment record also wasted time to explain .if not pay why i received email for refund payment .

Location is OK. The hotel is not the closest one to the amenities of the station. Breakfast offers many choices but it is very average quality. The staff is helpful (even if no English)

I can only warmly recommend the hotel. The ski slope starts in front of the door. The ski tickets and your equipment can be taken over at the hotel. The service was nice, friendly and professional. I especially want to thank Yue Yuan, who was always helpful to us. She speaks very good English and made our stay particularly pleasant!! Thank you so much!

Expensive for beginner skiing.