The Westin Changbaishan Resort

My children love this hotel very much. All staff were very helpful and friendly. Surrounding got lot activity.

Great experience with helpful and serviceminded staff. The hotel is large and what you would expect from a Westin. We had executive lounge access that had happy hour from 17-19, which included good selection of food (not only small bites) and beverages including alcohol. The breakfast was large with a very good selection. The only small issue was that the hot tub was not warm and when we asked them to turn it up for the next day that was not possible. Good thing we had one free access to the hot spring as part of our room. The room did not allow for individual settings of the AC and after one night of 24+ we turned it off and had the balcony door open. The hotel is luckily not at the most busy part of the center, but still overlooking the slopes (and the Audi sign). Would stay again.

Very nice place, good location and the staff very accommodating. The breakfast buffet very good with many choices.

房間挺大的，位置也比較方便。禮賓部的小杜、小邢熱情接待，並把我們送到房間，晚飯時間還貼心的推薦了周邊熱門餐廳。最後一天晚上房間訂餐有問題時也是積極幫我們解決了問題，等下雪了還想再來體驗滑雪，下回還選這裏。

禮賓部**銘，小邢服務不錯，入住前主動打電話幫助詢問入住需求，入住後跟蹤服務，真正像管家一樣 酒店的夏日權益也不錯，luge滑雪很好玩，觀光纜車上去風景非常好，bull&bear咖啡屋二樓超級適合拍照打卡 整體體驗很好，推薦

長白山的美好體驗源於威斯汀😄 謝謝管家小陳的提前聯絡，給我們準備了一個超棒的房間，謝謝小陳的推薦和經理小邢。 環境：玩轉萬達園區，可以温泉，水世界，騎行，網紅小船，小火車，纜車，營地 設施：威斯汀的品質👍 服務：管家小陳有求必應，酒店的權益根本享受不完，好多好贊啊！早餐也豐富，餐廳服務員👍電話打錯到餐廳服務，要抽紙巾，服務人員並沒推諉到禮賓部，親自送上來👍 房間：特別滿意👍 我花了兩天時間對比了萬達園區酒店，威斯汀果然沒人我失望😄姐們們，放心沖！ 建議：希望有更具體的帶報價的行程介紹，才可以更多創客！

感謝管家小杜、小邢，選了個可以看山有陽台的房間，整體還不錯，但因為是淡季，很多周邊服務不是停了就是關的早，旺季來會好很多。另外一定要去山頂喝咖啡，哈。 2大1小漢拿山温泉（入住期間僅限1次）:一般，淡季原因，關的早，很多服務沒有。 LUGE滑車或徵西滑道（2選1，入住期間僅含1次）:滑道淡季檢修，玩的滑車，相當好玩。

此行住的最差的酒店了，衞生間發黴，小童活動室關閉，早餐改在行政酒廊，種類特別少，味道也差，最可怕的是大人孩子都被咬了，孩子回來腫的厲害，去醫院看了一下懷疑是床蝨咬的，最後一次住威斯汀了，以後所有的威斯汀都不會再去了

第一次來長白山被濃濃的東北情義感動！不愧是老牌五星酒店，硬件配套沒得挑！主要想感謝前台小高小付小舒禮賓小李，入住當晚熱情的介紹細緻的攻略，再到生病提供的各種幫助！下次再來長白山，還會選擇威斯汀 不會失望