Hotel in zona Kaze no Gaden, Furano

Great hotel for its price, nearby the Furano Prince ropeway and ski areas only 5 minutes by taxi or their daily shuttle bus that only service once 8.30am and back 6pm to and from the prince ropeway ski area. For dinner, it was close when we're there so I had to walk 15 mins to the nearest Lawson convince store in the snow. Recommend to get your lunch or dinner prepared before coming here. Room was clean and complete. Thanks for the hotel for a great stay

La prima volta che sono stato a Furano qualche anno fa ho soggiornato al Prince Hotel, questa volta ho prenotato con i miei amici il Natural Forest Hotel, questo hotel si trova di fronte alla stazione sciistica di Kitazhofeng, è molto comodo per raggiungere la biglietteria e funivia attraverso il parcheggio. L'hotel ha un ambiente accogliente e servizi convenienti.Anche la colazione è molto ricca.Potete prendere un autobus riservato da e per l'aeroporto.Quando andate nella città di Furano potete chiedere alla reception dell'hotel di chiamare un taxi.Se c'è sono molte persone, potete scegliere anche un taxi van. Ci sono anche alcuni ristoranti vicino all'hotel con buon cibo, ma devono essere prenotati in anticipo. Siamo stati qui per una settimana e nel complesso è stato OK.

Room was very small and view was ugly (roof and another building). However, despite being very small it was well equipped and recently furnished and I had a good sleep. Had dinner and breakfast in hotel. Food was good for both meals. Service in hotel is a bit fussy, they waste time telling you things you don’t want to know, but then when I had a small problem with my room it took ages to get it fixed.

A Perfect Winter Retreat – Highly Recommended! Our stay at this hotel in a breathtaking snowy destination was nothing short of amazing. From the moment we arrived, we were greeted with warmth and professionalism, making us feel instantly welcome. The hotel itself was spotless, with a cozy yet elegant ambiance that perfectly complemented the winter landscape outside. One of the standout aspects of our stay was the exceptional service. The staff went above and beyond to ensure we had everything we needed, always greeting us with a smile and ready to assist with any request. Their attention to detail and genuine hospitality truly set this hotel apart. The convenience of the airport shuttle service was another major plus. It was punctual, well-maintained, and made our arrival and departure seamless. Traveling can sometimes be stressful, especially in winter conditions, but this service made it effortless. For families, this hotel is an absolute gem. Our kids had an incredible time, from enjoying the cozy common areas to indulging in the delicious food. The dining experience was excellent, offering a variety of well-prepared dishes that catered to both adults and children. Every meal felt like a treat, with fresh ingredients and great flavors. Beyond the hotel itself, the snowy surroundings added to the magic of our trip. Whether it was waking up to beautiful snow-covered views or simply enjoying the warm and inviting atmosphere indoors, it was a truly memorable experience. Overall, we couldn’t have asked for a better stay. Everything—from the cleanliness and comfort of the rooms to the friendly service and convenient amenities—was outstanding. We highly recommend this hotel to anyone looking for a wonderful getaway in a winter wonderland, and we can’t wait to return!

Located about 10 minutes walk from ski slopes. Shuttle services only during certain timings (Book in advance). Hard to get around otherwise, as public transport ends quite early. Room is well maintained, although the toilet is very small and cramped. Has daily welcome drinks at lobby (alcohol/fruit juice), and friendly staff. Long walk from town, but has a few food places nearby.

We had a very pleasant stay in Felix West. I had to specially give compliment to the hotel staff and service team. They are very helpful, friendly, patient and professional. Their service and attitude impressed us a lot and that would be the reason for staying at this hotel upon our next visit to Furano. We were a group of 6 and staying at 3-bedroom suite was incredibly nice and comfortable. We had certain privacy by having 3 rooms in the suite and we could also gather in the dining area. Kitchen is fully equipped. Rooms are tidy and neat with amenities. Beds are very comfy and the whole environment was very quiet, so we slept very well. There is also a cafe downstairs. We travelled by car, so quite easy to get to the hotel and there is hotel carpark. If no car, reaching the hotel would be a bit challenging. Overall, we loved and enjoyed a lot our stay in the hotel.

La stanza era grande, di buona dimensione e possiamo avere un buon sonno. Tuttavia, notate che si sono rivolti al riscaldamento centralizzato quando siamo arrivati a fine Set. La stanza era calda, quindi abbiamo aperto la finestra, che avevano riempito per impedire che gli insetti volassero (che è grande). Vedo che sarà molto popolare in inverno, hanno una stanza di riscaldamento per gli attrezzi da sci e la loro sauna è anche decente. Amo che hanno la stazione di tè e caffè in zona del soggiorno (il famoso tè lavender e tè momo oolong è molto raccomandato!).

Fenix Furano was a quaint little hotel with little frills, but it suited us fine... we understood the green policy behind minimising housekeeping, and we are totally fine with in. One downside is that they didn't have non-slip mats for the bathtub when you used it to shower. The body soap was very soapy and with the tub surface; making it a potential safety concern... and indeed, my elderly mum-in-law fell and hit her head.. she had a bump and some bleeding. We hope that the management looks into this for the safety of all guests. Apart from this, we enjoyed the tranquillity of the vacinity and drove out to wherever we wanted from there. We would recommend this place if you have a rental car.

Hotel un po' fuori strada, ma OK, dal momento che il furano è una piccola città agricola lontana, un po' vecchio e una stanza non esattamente pulita ma temperata. Il prezzo è costoso nonostante includere colazione e cena, che è decente ma non grande ma ancora il più economico intorno alla stagione di picco.

Cant find my fault with the hotel. Service was good except the language part but they were helpful in most things you ask. Only the shuttle bus driver seem a bit impatient but overall good... Facilities are good as well... Room is a decent size compared to many other hotels that we have been to in Japan. Able to handle the whole family and still has space for 4 luggages.... The hotel even has an onsen which is great in winter..... Hotel breakfast is good although the whole 5 days we were there, there is no change in the menu at all but enough variety to last us for a few days - western, japanese etc.... Amenities are also good in the hotel.... Responsive concierge and housekeeping