Les Suites at the Cliff Bay - PortoBay

We wound up loving our stay here. We were a little upset to start as for our first 2.5 days there was loud construction to the main hotel building immediately by the infinity pool, which meant virtually non-stop jackhammering all day and wrecked the atmosphere. But that then stopped and everything was great from there on. We chose a lateral suite instead of a duplex and are really glad we did, because the balcony was much larger. The decor of our room also seemed a bit more modern than the pictures on the website. Same general idea (sort of mid-century luxury) but all the furniture seemed new and very sleek. In any case, the rooms were gorgeous. The facilities were also excellent - a huge drench shower, loads of storage, wet bar, etc. They brought really high quality fresh fruit to the room every day. The bed was the largest we’ve seen in a hotel anywhere and was super comfortable. Everything you need for a luxury stay. All the staff were great. They learned where we liked to sit at breakfast, and what we liked to drink by the pool and had the fridge stocked with those things, etc. Just very attentive and polished service. Always cheerful and helpful too. We used the main hotel facilities too several times but the Les Suites ones were head and shoulders above for us. The pools in the main hotel were always very busy - we could never get a sun lounger, for example. But we would go down to swim in the sea, then return to Les Suites, where we always had our pick of loungers. It’s quite a walk though - probably 10 minutes down, but it’s all inside so easy enough. We would definitely stay again (as long as no construction!) on our next Madeira trip.

Once again another superb stay. The food in Avista (half board here) was even better than usual and I told the chef! How superb are these rooms with their beautiful bathrooms? We had a suite on the first floor again with the huge balcony. We have also stayed in a duplex suite but prefer the suites on one level. Both suites are stunning. The staff are second to none and gave us the most wonderful time. Huge thanks to all the staff, particularly Katcha (spelling?!), Juan, Vitor, Sandra and Manuel….there are more but I have to stop somewhere! The only downside is ‘Mr Grumpy’ at the pool who seems to do a lot of nothing and needs to smile. I was surprised he’s still there! See you next year! :-D

This is an amazing place to stay. We loved staying in a garden suite. Everything was good. The staff are friendly and Avista restaurant was really good. It was our 30th wedding anniversary and we were spoilt with champagne and flowers it was a wonderful stay

Went for 5 days which included 3 meals at Avista, it was so good we paid for the 4th night. Excellent hotel, wonderful service, great views. So good we are planning to return next year - a first for us. We stayed in a garden room suite, excellent. You can use the facilities at the Cliff Bay hotel, or just use the facilities at Les Suites, which are only available for those staying at Les Suites.

Easy check in. Beautiful duplex suite with gorgeous views directly over the sea. Loved the elevator in the room! Pool water was warm and delightful to swim in. Restaurant food was delicious and views from terrace and Avista windows are stunning. Breakfast exceptional and staff all seemed genuinely friendly. Special mention to 'Marlene' I think she was called, at breakfast. l'd employ her in a heartbeat. So professional,friendly and efficient. This is a hotel where you instantly unwind. The most relaxing holiday we have and we have a lot! Can't wait to return to this very special hotel.