Awaumi Fujikawaguchiko Resort

Would not recommend this place at all. We stayed the cabin for 2 nights The so called onsen was just a bathtub with heater which you needed to do it yourself. The room itself smelt horrible. The bathroom space was small. Towel provided had hairs in it!!!!! Food provided was poor. I bet I could get better food at the supermarket down the road! The worst part was you had to get your own cup from your cabin to get drinks at the lobby. How stupid was that. Front desk service was awful. They were inexperienced and had zero hospitality. I asked for a bottle of water before they start cleaning our room, they said they would need to charge an extra JPY 150 for each bottle. But if we waited till cleaning time, then somehow it would be free for some miraculous reasons! The only thing I would highlight as the positive were the two older staffs who helped us with our bags and carried the food to our cabin each day. I felt sorry for them since they have probably worked harder than the younger front desk staffs who have no freaking clue how to take care of their guests!

Really like the size of the room with the kitchen, but it got a bit cold and dry at night. It’s not that far from the train station but you will need to take a taxi if you have luggage. We really enjoyed the fact that it was near a huge supermarket. We could buy ingredients to cook.

This hotel is located at nearby Kawaguchi lake at Mt.fuji area and this hotel is value for the price with perfect facilities and environment