fuyosankyoenka

Pulito, spazioso, e un ringraziamento speciale alla reception con personale che parla cinese.

Servizio alberghiero disastroso, discriminazione nei confronti di una persona a causa dei tatuaggi, mi hanno paragonato a un ****** giapponese, divieto di ingresso agli onsen, sul sito web al momento della prenotazione non c'erano informazioni, diceva acque termali o divieto di fare il bagno con i tatuaggi, nessuna possibilità di far visitare la stanza a un amico, disastro, tassa di servizio e di balneazione e mi hanno vietato l'ingresso!!

The hotel's facilities and service were extremely poor. There was no separate shower cubicle. I booked it because the comment section said a reservable shuttle service to Kawaguchiko Bus Station was available, but several times I tried to book, there was no one at the front desk—making reservations completely impossible! When checking in, I asked the male front desk staff if I needed to buy advance tickets for the return bus from Kawaguchiko to Shinjuku. He replied indifferently, "No, there will be tickets available." However, when I went to purchase the ticket at 3:30 PM the next day, I found all return bus tickets were sold out. I had to travel back with my baby, standing for the entire two hours—it was terrible! The hotel is completely untrustworthy, and this was an extremely bad experience！ 酒店硬件和服务都非常不好，没有单独淋浴房，我预定是因为评论区说可以预约接送到河口湖巴士站，结果几次我想预定的时候前台没有人，根本不可能预约！入住的时候咨询了一下问河口湖回新宿的巴士是否需要提前买票，前台男士非常淡漠的回答不用的都有票。结果我第二天下午三点半去买票才发现回去的所有巴士票售空，不得不带着宝宝站两小时富士洄游号返程，太可怕了，此行让我感觉酒店人员毫无信任可言，非常差劲的体验。简直崩溃！