Name: Extended Stay America Suites - Fresno - North
Address: 7135 N Fresno St, Fresno, California, 93720, 7135 N Fresno St, Overseas, Stati Uniti d'America
Rating: 3.4

Extended Stay America Suites - Fresno - North

Recensioni su Extended Stay America Suites - Fresno - North

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Recensioni positive

Therr was alot of nice perks such as soft beds.  Nice pillows and blankets also the full kitchen was huge and the hotel in provided pots pans dishhes

Reception 24 ore su 24

parcheggio

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Monolocale (letto matrimoniale, non fumatori)

I came here on a 13 week assignment, before getting here I called to make sure that my reservation was complete  and to make sure that I could pay monthly as I will be here for the next 3 months. I spoke with Cody who happens to be THE WORST hotel manager I have ever met.Who stated that I would need to pay up 2 weeks ahead and then I would be able to pay the monthly.  Ever think about getting rid of him? I have talk to him almost weekly and Ive been here 4 weeks, because they have over drafted my account on numerous charges that have come up to well over $800 alone because they find it funny, I guess, to continue to try to draft my account for what ever amount they want. They have made my account so over drawn that I can't even afford to pay for my regular bills that come out automatically. I am in debt, where as when I came here I wasn't  Speaking with this Cody guy is a complete waste of time. He as left me on hold, he never returns my call, he has had held my packages that have come in the mail until they can deduct money from my account. The front desk people are rude, they never state their names and when you ask you, ”My name is J”. Really? Ive worked in customer service before and the first thing you know is to let the customer know who they are talking too. Oh wait this isn't a 5 star facility. I have asked that they clean the air vent in the bathroom because it looks like they haven't cleaned it since the 80's. They still haven't cleaned it. So their salute to cleanliness and protocol for covid measures is non existent. I have pictures and screen shots of my account to back up everything that I have stated. I have contacted corporate about my issues seeing as how talking to Cody is like talking to a Attention Deficit Adult. Yea I said it and I mean it. If corp doesn't take these concerns to heart and find out a way to get me my money back and stop dipping into my account when ever they want I will MOST certainly obtain an attorney. We  travel nurses are here for a safe, clean, customer friendly place to stay and to get treated like this is deplorable.

Initially I walked in and was impressed by the overall presentation of the place. Then I discovered there was no bathtub as I had been told, the bathroom sink didn’t work and the front door didn’t entirely close leaving openings around it unless it was pushed and held after it was locked. Then to my surprise I discovered water bugs inside and later I discovered what I’m almost positive we’re cockroaches in the kitchen area. Those weren’t discovered until after we fell asleep when I got up to use the restroom. I must have killed three and then I woke up my husband and he begun to move our belongings to the car as we did not want to take those home with us. Although the location was great not worth it. It’s right across the street from Kaiser Hospital and during my stay they had a protest in front of the hospital which woke me up at 6:15am. Not the hotels fault but just know it seems like those protests take place often as I’m from the area and see them there often. I tried to talk to the manager Abel but he was not available and I left my number and he never returned my call. Do yourself a favor and go else where.

L'hotel ha letto con letti morbidi, le mutandine e le mutandine, la cucina completa, le piastrelle di potato e le piastrelle di pannolino.

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13.8km from Fresno Yosemite International Airport

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Dai un'occhiata alle 94 recensioni su Extended Stay America Suites - Fresno - North, valutate 3.4 da viaggiatori reali su Trip.com. Scopri che cosa hanno apprezzato di più i precedenti ospiti dell'hotel, tra cui servizi, posizione, camere e tanto altro!

94 recensioni verificate degli ospiti di Extended Stay America Suites - Fresno - North - 2024 | Trip.com

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