Grand Lucayan

Unbelievable stay at the resort. Staff was amazing and Chris in concierge sent us in the right direction for a day excursion! She is amazing and just a wonderful person. The beautiful supervisor in the dining room was kind and they all went above and beyond in service. The hotel itself was so relaxing and clean. Our room was an oven view with a patio and was spotless. Air worked great. The infinity pool overlooking the ocean was warm and inviting. Our bartender made the best drinks and had good information on things to do on the Island and just local Information. We will be back. We fell in love with the place and the people!

I don’t know why this place gets knocked so hard. It was actually ok. At least for the price. Comparable in price to going to the Cuba but with better food. The beach was beautiful, no complaints there. The pool was good, no complaints there. The room was fine. A little dated but spacious and clean. The breakfast was good, lunch a little lacking and dinner was fine. The free drinks were adequate and no complaints there. Staff were absolutely superb. The resort was extremely quiet when we were there, maybe 20 guests total. I kind of likened it to going to watch a live band. There was few in the audience but the band (the staff) treated it like it was a full house. They killed it! I played golf 3 times. The course can be long and challenging when the wind is up. Pretty much a typical resort course that could be excellent if they sink some money into it. The island went through tough times with hurricane Dorian in 2019 and then Covid in 2020 so they’re still trying to rebuild. If you’re looking for a fairly inexpensive all inclusive and you’re looking for peace and quiet and only a short hop over from the U.S. give it a shot!

Stayed two nights as a sea and land cruise package. Note this resort obviously has undergone severe damage from hurricane and is rebuilding, so I’m sure that some of the issues will improve as this continues. The good: has a stunning and remarkable beach, grounds and pool area. The wrap around infinity pool is one of the best I’ve ever seen (could have been cleaner). But was an absolute pleasure sitting next to it. The beach area had plenty of seating and was close to the area ti get drinks. They had a fun DJ by the pool and beach with music. Several games outside including shuffle board corn hole and connect 4. Location was great next to the lucayan marketplace. We upgraded to an ocean view room and it was so worth it…stunning. Area for improvement: The website needs updated. Many of the amenities and things they shared on there are no longer accurate. A few very kind and fun employees but the majority were very rude. The food was not good and all meals are buffet style, though it’s not really set up as a true buffet so food setting out with no protection from sneezes, air borne, or correct temperature. Although the locations for dining were stunning views and very comfortable outdoor dining options. AC was not working correct so our room was very warm and humid. Hot tub and pool were not very clean, though rooms and other grounds areas were.

We were here on a cruise day pass. The service was fabulous and the drinks were well made. The food was edible but not great. The pool and loungers were nice. The beach is beautiful and well-kept. Unfortunately, the buildings still has visible damage from the past hurricane which did not affect our experience but I would be a little worried if I was staying overnight.

Terrible food is bad. They use the same food over and over again. No variation in meals. Drinks are weak. Customer service in restaurant is horrible. One riom door wouldn't lock, 2nd room ac leaked, third room nasty and had bugs. Beware of scams on the incidental charges. They charged $100 but wouldn't allow me to charge a $10 drink to my room. Chased me down the walkway like I stole something then called my room the next time. So embarrassing the lack of professionalism is rampant. Let me add if you are white you won't get this treatment.

A moms weekend away for my 50th. We bought the all inclusive “cruise and stay“ offered through the Margaritaville cruises. Our cruise arrived Saturday morning to the Bahamas, and although it took a little bit of time to get to the hotel with our arrangements, we were pleasantly surprised upon arrival. We had heard the hotel took on great damage in the 2019 hurricane and it seems the majority of it is still shuttered and the property is up for sale. You can definitely feel the wear and tear of the hotel, but the staff, the location, the amenities, the all you can eat, and drink package, the weather, the time of year we went we literally felt like it was our own private resort. We had upgraded to oceanfront rooms, which is the only way to go. The rooms are a bit damp but who cares you’re on the ocean with the most magnificent view we decided to go off resort one night for dinner at the flying fish, which I could not recommend more on a Sunday night when the owner gets up and sings acoustically. Situated on a marina and walking distance to the hotel. We did enjoy the spa Services and really couldn’t have asked more than our toes in the sand, a drink in our hand and complete relaxation. I guess my only tip would be for the staff and the DJ to see, what your demographics are when you’re blaring music. It would’ve been nice to have more chill music, then the blaring songs when there were few people there. The “day trippers” come by sat all day and monday, but it was néver that crowded our weekend. Highly rec for a quick getaway from fla that was pretty low key and lovely all they around. I hope we do not loose this boutique gem (keep with what you have and just update it) then turn it in to the next hardrock. But glad we go to experience it. Will be back.