Red Roof Inn Freehold

Shockingly good service for the location

There was a horrible smell in the room, ceiling in shower was chipped and peeling, no heat in bathroom. The door frame in bathroom was elevated with broken tile pieces. So I decided I didn't want to stay the whole night I went to leave and I rang the bell several times and waited over 10 minutes to get someone to give the room key. It looks like he was a sleep in one of the rooms he came out of in the above area.

The staff was so accommodating! Needed an extra blanket and got one right on the spot. Turned our key card in and the owner I think was there and offered me coffee. That to me was above and beyond!!

My room door was unlocked from the outside and would not lock. You did not need a key card to enter my room. This meant I could not leave my room and secure my belongings inside. I ended up keeping my belongings in my car because no one was at the front desk to help me and I was leaving for my event.

This was fine for a one night just to be in the area we need to be in.

The sidewalk and parking lot are new. The exterior building needs a lot of work. The rooms are not cleaned daily. The king bed did not have a king blanket or king top sheet. The bottom sheet was a flat and kept coming undone. The cleaning woman demanded a tip. She didnt understand English. Its cheaper than anything else.

Disgusting. The outside and Libby were so filthy that o asked to see the room before checking in. He said promise it’s nice and it’s clean. We didn’t even step idide the room. We turned and went straight back to the disgusting lying man and said I wanted money back. We left knowing g it was either stay there or risk sleeping in the car. We left.

The room had a very old, musty smell to it and the sheets and pillowcases were dirty. Floor looked like it hadn’t been cleaned. I checked out a night early and the manager at the desk asked me not to leave a bad review. Nothing else about the room :(

The room wasnt bad at all. A half hour storm apparently dropped a tree limb on a power line and made the enitre building lose power besides from a single outlet that ran the microwave and mini fridge but not the ac. Was told by the onsite worker that when the power is fixed and the manager get there we will be compensated. The times for the power to come one went from 11:30 to 1:30 vut didnt come on until past our check out time. After returning from the trip i called the worker and he said its not their fault and cant do anything about it. No ac no lights no hot water the whole night in the summer time and had to leave the window open to pet some air in which didnt feel the safest