Hotel in zona Frankfurt City Centre(Old Town), Francoforte

Hotel confortevole e facile da raggiungere con i mezzi pubblici. Si possono raggiungere il centro storico ed altre zone ottime per mangiare anche a piedi. Camera spaziosa con macchina del caffè nespresso inclusa e bustine di tè. Gradita l’acqua in camera ogni giorno. Unica pecca è stata non averci detto che per far pulire la camera bisognava mettere alla porta il cartello che era tra l’altro nascosto dietro la tv. Ad ogni modo esperienza positiva, ritornerei.

Only good thing about the hotel is location. Located by the main shops. From the outside the hotel looks fine. Arrival to reception was ok fairly clean. Received key to room as there was 3 of us we knew one of the party was to sleep on a sofa bed (which was more like just a sofa) When entering the room there was a strange smell. The room did look like the walls and ceiling had been painted. However the carpet was just dirty, stains all over it. Splashes of paint where there hadn’t been clearly any sheets laid down and generally carpet was an eye sore. There was a Kitchenette. Kettle, toaster. No plates and no mugs. Three glasses and one was definitely not clean. The worst was yet to come. Opened the fridge…… left over milk, juice, take out chicken and McDonald’s box which none of us wanted to open to experience what was inside. This could have been left from previous guests but who knows how long it had been there . Clearly the cleaner hadn’t checked on this, which then made us all doubt the cleanliness of the whole room. To be fair bed linen did look clean but didn’t give much assurance. Bathroom was ok. Shower surprisingly good but definitely not the best bathroom. Hair dryer didn’t have anything about it and overheated after about a minute. Sleep value awful. Bed surprisingly comfy. But the noise from outside was horrific which led to dreadful sleep. It went on all night. Such a shame as hotel location was brilliant and hotel cleanliness let itself down. I wouldn’t rush back.

Arrived on 10th March from Ireland. Room was ready. Man at reception very kind and chatty. Room perfect overlooking road. two single beds, wardrobe, shower, sink, toilet.. fridge, kettle tea, coffee. bottled water, TV. Heater under window, omg room was roasting... you could turn the valve to turn it off. also electric shutters outside,, switch at window. There was a little spill of people on street at night time,, but nothing major. We didnt have breakfast. We went to Aldi and got milk and biscuits for room. and we bought our own tea bags... you cannot for love nor money get irish tea bags in Frankfurt... Hotel is very centre to shops...perfect location... definitely recommend...

Dato che si trattava di un breve viaggio con mia figlia, ho scelto un hotel in una posizione comoda. Era anche un hotel consigliato dal marito di mia sorella minore (che è tedesco), e hanno tenuto la mia valigia per oltre 12 ore dopo il mio check-out dall'hotel.

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

Questo è un esame 100% onesta. E cercherò di scrivere quanto più per aiutare altri clienti che cercano Hotel a prenotare. So quanto è difficile leggere recensioni e tutto, ma spero che questo aiuterà. Questo hotel offre il miglior servizio di tutti! Da parcheggio Valet, al Receptionist (che parla perfettamente inglese), alla stanza! La prima impressione che arrivava in camera era... WOW. È RIGUARDA LIBERA E BONA! E' abbastanza grande per 2. Ci hanno fornito 2 bottiglia d'acqua gratis, hanno shampoo, sapone corporeo e lozione. Le Pillows sono confortevoli, il letto è davvero grande (ma non aspettare troppo) è solo abbastanza buono per dormire. Se stai cercando un comfort supplementare per dormire, questo non è quello per te. Hanno aria condizionata (che è davvero importante), e funziona PERFECT! Breakfast buffet: hanno bellissimi cameriere e cameriere, vi faranno un giro di più come quando avrete il vostro caffè, vi offriranno di farlo per voi. Quando si tratta di cibo, daranno molte scelte. Il loro cibo è magnifico! I still can't get over with the Waffles 😅 it is true that it's a little Pricey, but if you're a Breakfast Person, I would highly recommend you to get this one! 😊 Esperienza generale, è stata eccellente!

Hotel a pochi metri dallo Zeil, vicino al supermercato Tegut. Hall spaziosa e curatissima con fiori freschi ovunque ( gigli e anturium) personale cordialissimo alla reception ( grazie mille a Shanel , italiana, che ci ha aiutato con un disguido nella prenotazione). Colazione eccellente in varietà e qualità. Nella sala colazione tutto era ordino, curato, pulito e rifornito. responsabile di sala e suo staf efficienti e cordiali. Camere calde , ampie, grandi vetrate sullo skyline meraviglioso della città , grande doccia a vista.. peccato per la moquette non proprio pulitissima Acqua di benvenuto, macchinetta del caffè in stanza. Molto buoni i detergenti ( mancano però balsamo e lozione x il corpo) La sauna era chiusa, ma nell armadio c erano gli accappatoi e le ciabattine.

Ogni volta che vengo a Flandre, vivono NH. Ora sono cambiati il nome AVANI. È ancora molto buono, la posizione geografica è eccellente, andare in città per 10 minuti 5485394 minuti.

Adorava questo hotel. Se tornassimo a Francoforte, restiamo qui di nuovo. E 'in una grande posizione che è camminabile a tutto. E ' essenzialmente centro della città e c'è una tonnellata da fare proprio fuori dalla vostra porta. Il servizio era perfetto, tutti sono davvero amichevoli e utili. Offrono un bel colazione al mattino. L'hotel puzza sempre fresca e pulita. La camera è davvero bello con un letto confortevole e una grande bagno. Questo è collegato all'hotel moxy e il bar moxy/lounge è aperto 24/7 che è davvero cool perché è ben configurato per se si vuole mangiare, giocare, solo rilassare, ecc. è davvero facile ottenere un taxi perché possono chiamare uno per voi o si può usare il La macchina di chiamata del taxi al di sopra del desktop. Premi una volta per il contante e due volte per il pagamento della carta. Super facile. Solo una testa in alto: a volte si dimenticano di dirvi che la chiave della tua stanza controlla l'elettricità nella stanza, quindi se non lo sai già, non panico se niente funziona quando si entra nella tua stanza. Devi scorrere una delle chiavi della stanza nel portale della carta all'interno della stanza accanto alla porta anteriore e tutto si accende. Cucina completa e utensili, tazze, cucina, lavastoviglie, frigorifero in camera se si desidera risparmiare sui cibi e cucinare nella sua camera. Inoltre, hanno lavanderia disponibile se si deve fare lavanderia che si possono ottenere i simboli per un paio di euro. Mi piaceva questo posto e la posizione.

Breakfast here was of very good quality with an excellent choice and certainly the best we enjoyed on our trip to Germany. The hotel, although centrally located is not situated in the best area. The room was comfortable and spacious although the shower did not work very well. We were disappointed to find that our room was not cleaned after the first night of our two-night stay and there was no apology forthcoming or any recompense other than the offer of a drink at the bar which we declined. After collecting fresh towels from Reception we were informed that housekeeping had come to our room that morning at 10.00 but we were still in it, which was untrue. We had eaten breakfast and left the hotel by 10.00 to go sightseeing. As we were required to pay in full prior to arrival at the hotel there was little we could do. It certainly did not leave us with a very good impression.