11 Cook Flat Road, Fox Glacier, West Coast, 7859, New ZealandDettagli hotel
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1 notte
Recensioni degli ospiti
3.8/5
Buono
44 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.8
Servizio3.9
Pulizia3.9
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Tutte le recensioni(44)
Recensioni positive(24)
Recensioni con foto/video(2)
Recensioni negative(4)
Cherie Teow
Camera Standard tripla
Soggiorno: dic 2023
Coppia
4 recensione
2.0/5
Pubblicata: 3 gen 2024
Horrible, horrible experience. Air condition was not working during SUMMER and instead they provided a fan that could not oscillate and was louder than an airplane propeller when turned on. I asked for a refund but they refused. Do not book at all cost.
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Utente ospite
Soggiorno: gen 2022
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2022
The staff is very friendly and keen to help. The breakfast was very good!
Room was spotless. Bed was comfortable. All the staff made us feel very welcome and were very helpful and obliging. Parking was included. Dinner in the restaurant was excellent and best buffet breakfast we have had. Would highly recommend this Hotel. A must stay if you are at Fox Glacier.
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Jesse L
Soggiorno: mar 2024
Coppia
2.0/5
Pubblicata: 6 mar 2024
Disappointed. On check (February 28)out we were asked to pay. Produced evidence of payment on check in. Then asked how would we like to pay for the second night, produced evidence of one night booking only. They were not interested in looking at my evidence, only focused on what their system was telling them. I left with an uneasy feeling. A second unauthorised charge for a slightly different amount was made to my creditcard 3 days later (March 2). A Phone call to the hotel (March 6)to clarify why there was a 2nd unauthorised charge to my credit card. No explanation forthcoming. They have apologised for the 2nd payment and said a refund will take 5-10 business days. I'm hoping this will happen but not confident. Awaiting refund.
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Utente ospite
Soggiorno: mar 2024
Famiglia
3.0/5
Pubblicata: 1 mar 2024
Average experience given this hotels pricing. The place needs some attention for sure. The positives. It was clean, breakfast was great and bed was comfortable. We had to turn off the in room fridge as it was so noisey. There is very little noise insulation and the bar outside provided loud noise until the fire alarms at 11:30pm. In the morning reception tried to change me a second time for the room and I had to push back for them to realise I had paid and breakfast was include. I’ve experienced mush better than this.
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Utente ospite
Soggiorno: mar 2024
Altro
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
Absolutely brilliant stay, great staff who were so friendly and helpful. Food is fantastic and really well priced. Good atmosphere in the bar with lots of friendly locals. Recommend to anyone to dine or stay here.
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Utente ospite
Soggiorno: mar 2024
Altro
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
Lovely historic hotel, with warm and friendly staff who go out of their way to assist. Received best advice on places to go and what to see. Room was updated and cozy, and sitting on the balcony in the early mornings and evenings was a bonus. We had a wonderful stay.
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hazel d
Soggiorno: feb 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 24 feb 2024
Home from home , cozy atmosphere, friendly staff , great food great for seeing local glaciers , good easy off road parking , log fire , amazing rooms , good advice about the area and what to do , room was like a suite with two separate rooms very impressed
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rusty6336
Soggiorno: gen 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 3 gen 2024
Old style hotel with Old World charm. Staff were extremely helpful especially with Delila at reception. She was immensely helpful with accommodating our requests regarding bedding, dinner bookings and heating within our room. Place was clean, had recently been refurbished and was up to a good standard. Would recommend a stay there to break up the long day driving heading south
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Utente ospite
Soggiorno: dic 2023
Solo
2.0/5
Pubblicata: 28 dic 2023
The Walls are like curtains in that you can listening into other hoteliers tv and conversations word for word at all hours of the day and night is not was would be classed as relaxing. When advertised as having sound proof rooms this is not one would expect.