Recensioni su Victoria Hotel (Foshan Zumiao Metro Station Lingnan Tiandi Branch)

Risposta dalla struttura: Dear Guest Hello,thank you very much for choosing to stay at our hotel, and make an wvaluation of our hotel if you don'ttake care of you during the waiting period,please forgive me,what is it not good enough?You can feed back to us,we will also make improvements,I am very sorry, it is really unable to make you very satisfied with all employees look forward to your visit again thank you.

Risposta dalla struttura: Dear customers, hello! Thank you very much for your wonderful review! We are glad that you had a great time with us and speak highly of our services and environment. We are very proud of the excellent facilities, the abundance of breakfast, the spacious and clean rooms, and the clean and comfortable fur and bed linen that you mentioned. We're committed to providing our guests with the highest quality experience possible, and we're glad to hear that you've been recognized for these aspects. At the same time, we also appreciate your mention that our staff are very friendly and do their best to communicate with our guests. We will continue to strive to improve the service level and language skills of our staff in order to better serve our guests from all over the world. Finally, we are very much looking forward to welcoming you and your family back again, and we will continue to provide you with excellent service and a comfortable stay. If you have any suggestions or needs, please feel free to contact us and we will be happy to help you. Thank you again for your support and trust, and I wish you a happy life!

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Risposta dalla struttura: 尊敬的賓客您好！感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！

Risposta dalla struttura: 尊敬的賓客您好！感謝您對我店的點評，沒有達到五星看來是還有其他地方不足，也對您的認可表示感謝，同時也抱歉沒有給您帶來滿意的住宿體驗，我店員工期待您的下次入住！為客人提供優質的的服務及舒適的環境是我們的服務理念！我們會繼續努力，期待您下次光臨，祝您生活愉快！

Risposta dalla struttura: Dear customers! Thank you very much for your review, we are glad that you consider our hotel to be a basic hotel and provide a convenient stay. We are committed to providing accommodation services that meet the usual standards to ensure that every guest has a comfortable and satisfying experience. While you mentioned that there are no surprises, we understand that every guest's needs and expectations are different. We will continue to strive to improve the quality of our services and provide you with a better stay. If you have any suggestions or comments, please feel free to let us know, we will listen carefully and continue to improve. Thank you again for your review and look forward to your next visit to our hotel.

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Risposta dalla struttura: 尊敬的賓客您好！感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務

Risposta dalla struttura: 尊敬的賓客您好！感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！

Risposta dalla struttura: 酒店回覆內容：尊敬的賓客: 您好!非常感謝您的入住和點評。從您點評中，我們很遺憾此次入住未能達到您的期望，很抱歉，沒有給您帶來良好的體驗。房間有問題的話可以及時通知我們工作人員去處理喲，在住期間有任何問題隨時聯繫前台。再次給您致歉，期待您的下次光臨，希望下次能您一個滿意的住宿體驗，祝您生活愉快!

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Risposta dalla struttura: 尊敬的客人：非常感謝您給予我們反饋，您的意見對我們至關重要。首先，對於前台工作人員給您帶來不好的感受，我們深表歉意，這絕不是我們應有的服務水準，我們會加強培訓，提升他們的服務意識和態度。關於門鎖故障和房間衞生出現牙簽的情況，這是我們在客房管理上的失職，我們已經責令相關部門進行全面檢查並立即整改，確保此類問題不再發生。您提到空氣不流通，雖然酒店空調帶有新風系統，但可能在您入住期間未能達到理想效果。我們會安排專人對新風系統進行全面檢測和維護，保證空氣的良好循環。再次感謝您指出我們的不足，我們會努力改進，也希望您能給我們一個機會，在未來為您提供更好的服務。

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Risposta dalla struttura: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！