Hotel in zona Tandy Hills Natural Area, Fort Worth

La mia stanza era per la maggior parte buona, ma la zona che mi era appena fuori dalla porta che usciva fuori era piena di sacchetto di spazzolino e di piastra di cibo infinita dal mio controllo venerdì sera, attraverso il mio controllo di domenica. Entrambi gli oggetti attirano grandi quantità di api e altri bug.

L'hotel era in costruzione, sembrava avere una vista magnifica sul centro, ma il plastica sulle finestre, a causa della pittura che era stata fatta, ma, a parte che tutto era ok. L'hotel non aveva la mia prenotazione né doveva chiamare l'app per verificare di ottenere la mia stanza, ma una volta che tutto fu fatto l'hotel era buono e abbiamo avuto delle tovalette fresche, era un buon servizio.

The staff very friendly n kind and understanding we lost our home to a fire a neighbor started n they let us stay in parking lot until we can check in I do recommend the motel it's easy to get to n you got some restaurants around but they always greet you with smiles and address you with respect the one young man name Dev so sweet he really knows how to treat the guest ,the matience guy very cool ,this other guy tall guy can't remember his name but I had messed up on the app making the reservation n he took the time to helps us fix the reservation n get us in the room . we are leaving Texas for had nothing but bad luck here ,but if you come visit Fort Worth this is the place to stay. If you want to be entertained n you like to shoot guns go to shoot smart on Lancaster n the 820 freeway another amazing place it's all family oriented but thank you all to the staff n manger n matience n housekeepers thank you all for you amazing hospitality much love from Kimberly n my husband keep up the great work u do

L'hotel è in arredamento, il vestito morbido della stanza sembra molto nuovo.Il rumore del segreto sonoro è peggiore, il rumore dei bambini, il rumore del corridoio, e'chiaro.Il rumore del funzionamento dell'apparecchiatura arriverà improvvisamente nella stanza, non so quale apparecchiatura sia.Influenza il sonno. Il bagno non ha pulito, i capelli sono ancora in aria. L'altra strada è il giardino d'acqua, una visita conveniente.E'vicina alla stazione ferroviaria.La posizione geografica è eccellente.

Bellissimo hotel!! Io lavoro nell'industria dell'hotel, ho trascorso 10+ anni nel settore della custodia, da custode tutto il viaggio all'amd amd sono super critico in merito agli hotel. Ho lavorato anche per Hampton Inn & Suites prima. Questa struttura dispone di personale molto ben addestrato, personale estremamente professionale benvenuto in front desk e super pulito mantenendo super pulite camere e strutture. 5 stelle tutto per questa struttura!

Great Stay, great service

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

I dipendenti erano molto cortesi e cordiali. Sono rimasto costernato quando ho dovuto parcheggiare la mia auto a una tariffa di $ 30 a notte, di cui non sono stato informato prima dell'arrivo. Ho sentito di doverlo menzionare in modo che gli altri sappiano cosa aspettarsi. La posizione è proprio presso il centro congressi, a circa 3 miglia in auto dagli Stockyards. La camera era pulita, così come l'hotel. Mi sono sentito completamente al sicuro e sono rimasto soddisfatto del mio soggiorno nel complesso.