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5 stelle

Hilton Fort Worth
4/5103 Recensioni

Hilton Fort Worth

Fort Worth|0.37km dal centro città
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

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Viaggio di lavoro

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Colazione

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Per famiglie

Days Inn by Wyndham South Fort Worth
2.2/526 Recensioni

Days Inn by Wyndham South Fort Worth

Fort Worth|7.82km dal centro città
I’ve never had such a horrible experience. My husband booked this for me without checking the reviews. When you first walk in it looks nice. Nice lobby with new carpet and nice big Christmas tree The gal at front desk was the rudest and unhelpful person I’ve ever dealt with. 1st she had ear buds in and was face timing some guy who appeared to be laying in bed. (I’ll explain shortly how I know that) She didn’t acknowledge me at all, she just stood there staring at me and talking to someone Finally I said I’m here to check in. Her response was just Drivers license. I won’t bore u with all the details but 1- I was not only one there at desk having issues with her. 2- reservation was under husbands name so she was refusing to let me check in. When I told her I knew my husband had told them during reservation he would not be with me. The front desk gal then stuck her phone up to the glass in front of my face. First thing I saw in the corner of the phone was a guy laying in a bed with a blanket on. Originally I thought it was the manager or something. No she was putting the phone to my face with a screen shot of the reservation and proceeded to ask me where on the reservation I saw my name. I proceeded to call my husband who then called reservations. Reservations told her basically to let us check in. When she got off phone she smirked and said they told her she couldn’t do it. LIE!!! Finally reservations rebooked it in my name and after doing a security deposit she let us check in. We got stuck in elevator briefly and when we got to the room it was aweful. My 15 year old niece wouldn’t even sit down in the room. The phone didn’t work and I know at least 2 other rooms had same issue. The carpet had stuff all over it, lamp shades were broken and torn, towel on tub was stained, large stain on the sheet of one bed, paint slopped all over the place. Over all was just horrible. We immediately booked a room at SpringHill Suites. When we went to check out less than an hour after the hour ordeal of checking in and no one was at desk. My mom rang buzzer several times and when front desk gal returned she started yelling at us for ringing it more than once as she was in bathroom. My deposit should have been put back on my credit card thanksgiving day after 11am. 5 days later it still hasn’t been refunded. I will never stay at a days inn again because of this. Not only because of how disgusting the room was but also because how rudely we were treated. It was very obvious that the owners and staff couldn’t care less about the property or the guests. There is no way I would have slept on that bed, showered and sure wouldn’t eat breakfast there. Amazing that they made the effort in the lobby but absolutely none anywhere else. No pride at all

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Hotel vicino alle attrazioni più famose di Fort Worth

Scopri questi hotel situati vicino alle attrazioni turistiche più popolari di Fort Worth

Fort Worth Convention Center

Hilton Fort Worth
4/5103 Recensioni

Hilton Fort Worth

Fort Worth|0.33km dal Fort Worth Convention Center
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

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National Cowgirl Museum and Hall of Fame

SpringHill Suites Fort Worth University
4.3/599 Recensioni

SpringHill Suites Fort Worth University

Fort Worth|1.3km dal National Cowgirl Museum and Hall of Fame
Prima di tutto, il buono. Il personale era grande. Favano del meglio con quello con cui lavoravano. Questa primavera poteva servire un rinfresco.Ecco la mia esperienza. Ho controllato e sono andato nella mia stanza. La stanza sembrava buona, ma stranamente, il ventilatore era in bagno, e sono contento che fosse, perché mi ha fatto sapere che la luce era bruciata nel bagno. Ho chiamato e gli ho detto, e dato che non ero stato sballato, abbiamo deciso che sarebbe stato più veloce e più facile andare in una stanza diversa. Hanno portato nuove chiavi e mi hanno incontrato nella nuova stanza. In quella nuova stanza, la TV non funzionava. Nessun segnale. Ancora una volta, il personale si trovava a sparare e non sapevano perché non funzionava. Così era nella terza stanza. Quando hanno portato le mie chiavi per la stanza tre, hanno portato anche un paio di bottiglie d’acqua e un po’ di popcorn a microonde. Bello toccamento. La nuova stanza funzionava bene, fino a quando non era tempo di doccia la mattina dopo. Quando ho tirato il tappeto per trasferire l’acqua nella testa del doccia, esso trasferiva circa la metà dell’acqua. Così ho avuto acqua attraverso la testa del doccia e attraverso il tubo. E infine, sono felice di avere lo shampoo, il condizionatore e il doccia gettare il dispensatore sulla parete del doccia. Preferirei i dispensatori piuttosto che le piccole bottiglie di plastica, e lo shampoo e il condizionatore erano prodotti di buona qualità. Ma quando ho premuto la pompa per il gel di doccia?Era vuoto ... :-( In tutto, grandi persone che lavorano su una proprietà che sembra richiedere qualche attenzione.

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Dickies Arena

SpringHill Suites Fort Worth University
4.3/599 Recensioni

SpringHill Suites Fort Worth University

Fort Worth|1.06km dal Dickies Arena
Prima di tutto, il buono. Il personale era grande. Favano del meglio con quello con cui lavoravano. Questa primavera poteva servire un rinfresco.Ecco la mia esperienza. Ho controllato e sono andato nella mia stanza. La stanza sembrava buona, ma stranamente, il ventilatore era in bagno, e sono contento che fosse, perché mi ha fatto sapere che la luce era bruciata nel bagno. Ho chiamato e gli ho detto, e dato che non ero stato sballato, abbiamo deciso che sarebbe stato più veloce e più facile andare in una stanza diversa. Hanno portato nuove chiavi e mi hanno incontrato nella nuova stanza. In quella nuova stanza, la TV non funzionava. Nessun segnale. Ancora una volta, il personale si trovava a sparare e non sapevano perché non funzionava. Così era nella terza stanza. Quando hanno portato le mie chiavi per la stanza tre, hanno portato anche un paio di bottiglie d’acqua e un po’ di popcorn a microonde. Bello toccamento. La nuova stanza funzionava bene, fino a quando non era tempo di doccia la mattina dopo. Quando ho tirato il tappeto per trasferire l’acqua nella testa del doccia, esso trasferiva circa la metà dell’acqua. Così ho avuto acqua attraverso la testa del doccia e attraverso il tubo. E infine, sono felice di avere lo shampoo, il condizionatore e il doccia gettare il dispensatore sulla parete del doccia. Preferirei i dispensatori piuttosto che le piccole bottiglie di plastica, e lo shampoo e il condizionatore erano prodotti di buona qualità. Ma quando ho premuto la pompa per il gel di doccia?Era vuoto ... :-( In tutto, grandi persone che lavorano su una proprietà che sembra richiedere qualche attenzione.

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Stockyards Museum

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Leggi le recensioni degli ospiti sugli hotel di Fort Worth

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Super 8 by Wyndham Fort Worth Downtown South
3.6/552 Recensioni
I dipendenti sono gentili e disponibili. Se ti trovi al piano inferiore, le persone sopra possono essere molto rumorose insieme alle persone nei corridoi. Il sito web dice che la colazione è inclusa con la tua camera, ma non menzionano che a causa di COVID, l'unica COLAZIONE che servono è caffè e succo di frutta. Il loro sito web mostra anche una piscina che sarebbe disponibile per te, ma non hanno menzionato che la piscina era vuota. Un po' fastidioso considerando che la piscina è uno dei motivi principali per prenotare con loro insieme alla colazione. A parte questo, il servizio era buono e anche il prezzo era buono.
Homewood Suites by Hilton Fort Worth-Medical Center
4.6/567 Recensioni
Servizio eccezionale per 7 giorni. Fato di viaggiare un piacere per tutta la mia famiglia.😎 Tutti i membri del personale, dal desk front to housekeeping, erano eccellenti nei loro compiti e erano estremamente consapevoli. Hanno superato e superato il loro lavoro, e hanno amato il loro lavoro per un leadership eccezionale.
DoubleTree by Hilton Fort Worth South Hotel & Conference Center
4/547 Recensioni
This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.
Home2 Suites by Hilton Burleson
4.5/545 Recensioni
Questo hotel era eccezionalmente pulito, perché sono sicuro che la maggior parte di esso ha a che fare con il fatto che è relativamente nuovo. E il personale era pulito continuamente. Le camere sono tranquille e molto comode! Il letto e le mutande sono stati i più confortevoli che abbia mai dormito e la stanza diventa super oscura quando tiri le ombre, anche nel mezzo del giorno. La nostra camera aveva solo una doccia, sarebbe stato bello avere un tubo da doccia, ma in tutto darò questa stanza e l'hotel cinque stelle! La posizione è ideale per shopping e ristoranti vicino. E anche, è sulle periferie di Ft. Vale la pena, quindi il traffico non è troppo terribile per andare in giro. La colazione era buona e aveva una selezione decente, waffles, uova, bacon, avena, yogurt, cereali, muffin, succo e caffè. Negativo: la piscina era congelata! Pensavo che per una piscina interna sarebbe stato riscaldato...
Holiday Inn Express & Suites Fort Worth Southwest (I-20)
3.7/579 Recensioni
Vorrei congratularmi con Donovan Holly, presso l'Holiday Inn Express a Ft Myers, sul suo ufficio frontale, che ha un grande demo e è estremamente utile. Viaggiavo un po' e ho ricevuto un saluto da Donovan, così positivo e gentile, e' stato rinfrescante. Grazie Donovan.
SpringHill Suites Fort Worth Fossil Creek
4.6/5101 Recensioni
My family and I recently stayed at this property, and I accidentally left my lap top under the pillow of the bed. Once, I realized it was missing the next day, I located it on Find My, which pinged the property’s address. Of course, I’m relieved to know that is where it is, believing that is has been recovered and documented in lost items, so I call the hotel, speak with the front Desk Assistant, who takes 1 min. to contact the Housekeeping Supervisor, returns to state no one has seen it. I was completely devastated, as I could clearly see the location pinging at the hotel, which I stated. The Desk Associate was completely dismissive and unconcerned. After contacting Sales, Corporate office, and Customer Support, which all Reps. were completely perplexed and disappointed by the response given by the Front Desk Associate, as well. I contacted the hotel again at Corporate’s request, to obtain Property Manager’s contact information. The same Desk Assistant answered, unapthetically, provided the GM’s name and email address. I emailed the GM, who basically gave a swift similar response, and stated there was nothing more they could do, and to file a police report. I emailed her a screenshot of the find my location indicator. No response. I thought at the least, they would say we will do our best to investigate this matter as you have provided proof confirming your laptop is still here on our property, but no, nothing of the sort!!! I have left Airpods at Disney World and shoes at a Hilton property, both items were located and returned to me. I only provided a description of the items and last location seen. The AirPods weren’t even in my list of devices to locate. However, I’ve filed a police report and I’m hoping the Property owner will contact soon; demonstrating a true concern and willingness to complete a full investigation. I wrote this, because patrons/ visitors/ guests have the right and should know if a hotel property’s staff is going to act with integrity and honesty if a personal item has been left behind, and this one DOES NOT!!!!

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto1.179 €
Prezzo più basso48 €
Numero di recensioni11,068
Numero di hotel377
Prezzo medio (giorni feriali)164 €
Prezzo medio (fine settimana)214 €