Hotel in zona Evangel Family Outreach, Fort Worth

Unfortunately we would have loved our stay near sun dance square but I had a thousand dollars on my card and this hotel instead of taking 174 for the room took 450 plus 380 plus the room charge of 174 be careful handing a card over for so called incidentals

Ho avuto un fantastico soggiorno in questo hotel! La stanza era eccezionalmente pulita, la posizione era perfetta per esplorare la città, e il ristorante in fondo serviva deliziosa cibo. Molto consigliata!

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

Bellissimo hotel!! Io lavoro nell'industria dell'hotel, ho trascorso 10+ anni nel settore della custodia, da custode tutto il viaggio all'amd amd sono super critico in merito agli hotel. Ho lavorato anche per Hampton Inn & Suites prima. Questa struttura dispone di personale molto ben addestrato, personale estremamente professionale benvenuto in front desk e super pulito mantenendo super pulite camere e strutture. 5 stelle tutto per questa struttura!

I dipendenti erano molto cortesi e cordiali. Sono rimasto costernato quando ho dovuto parcheggiare la mia auto a una tariffa di $ 30 a notte, di cui non sono stato informato prima dell'arrivo. Ho sentito di doverlo menzionare in modo che gli altri sappiano cosa aspettarsi. La posizione è proprio presso il centro congressi, a circa 3 miglia in auto dagli Stockyards. La camera era pulita, così come l'hotel. Mi sono sentito completamente al sicuro e sono rimasto soddisfatto del mio soggiorno nel complesso.

La stanza dell'hotel è grande, in generale un po'vecchia, l'apparecchiatura bagno è cattiva

Era una stanza molto spaziosa. Questo è il più grande vantaggio. Il personale è piuttosto cordiale. La posizione è proprio per un viaggio veloce, quindi è abbastanza comoda. L'unica cosa negativa era che dovevano esserci nuove lampadine nell'armadio perché non puoi vedere nulla se metti delle cose lì dentro.

The room was clean, but the kitchen was in need of better glassware (three glasses, all tumblers, unmatched, for example). The only frying pan had a warped bottom so it could not provide even heat. There was no drain strainer/plug so hand washing dishes was difficult. No icemaker in freezer. The bed was not ”comfy” as advertised on webiste--not terrible but not Marriott quality. I received a ”gold” upgrade to a suite (two-bedroom), but one bedroom was noisy from the air conditioner--really noisy. The staff was friendly and helpful; I communicated by chat in advance and was made to feel at home. The breakfast was very good. Good hot sandwiches and two or three other hot choices as well. The details need more attention. For example, luggage carts are in the office area--but the facility is in two buildings. The elevator in the second building is difficult to reach for those who may have disabilities--one ramp goes up to a five inch step. No electric doors in the second building. Our one night stay was ok. Staff was good. Upgrade appreciated. Attractive pricing, but you will get what you pay for.