Hotel Fairfield by Marriott a Fort Worth

My friend & I stayed there for a weekend to attend some events in Fort Worth & Dallas, & the location was perfect, seemed to be right in between both cities. First & foremost the customer service at the front desk was great, all employees were very friendly! The breakfast was decent, had a good amount of options. The reason for my average rating is because for a Marriott brand, this hotel didn't measure up to the Marriott standard, in my opinion. I'm thinking & hoping maybe it was recently bought out from another hotel chain & they just aren't done updating yet. The lobby area was nice & seemed a bit updated. But the rest of the hotel needs some major updating. There was mold on the bathroom ceiling of our room, the sink had cracks in it, the body wash in the shower was not attached to the wall like the shampoo & conditioner was, it appeared to have fallen off, but wasn't put back on, it was just sitting on the grab bar in the shower. Not a huge deal as it's still useable, but something like that should be put back on before the next guest is assigned to that room. One of the folded towels hanging up in the bathroom was dirty, we just didn't use it & put it on the floor, the rest of the towels were fine. There were some dirty spots on the walls in the hall by the bathroom, they're almost eye level, so something housekeeping should be able to see & wipe off. There was no hair dryer in the room we had to go the front desk to ask for one, which was odd. I haven't stayed in any hotel that hadn't had a hair dryer in the room. The AC was nice & cold, but was pretty noisy. The first night it was really loud, & kept me awake a lot all night, then the noise tapered off a bit, as long as we kept it at a pretty cold temperature & I was able to sleep the other 2 nights, but it was still a lot noisier than hotel AC's usually are. This hotel just needs major updating all around. It wasn't a bad stay, & I'm not too picky when it comes to hotels, but it needs quite a bit of standard maintenance & updating.

Very nice staff ! Great place , very clean and great location

I recently stayed here for 4 nights in April. We have mixed emotions about this place. If you’re looking strictly for an ok place to sleep at nights, this will likely do the trick. If you’re looking for quality or amenities, look elsewhere. I was disappointed when we found out the pool, hot tub, gym, and ice machine were all “out of order”. If those are important things, you may want to call in advance to verify their status. All of the employees we encountered were rather friendly. The breakfast was what I expected if not a little better. Your basic waffle maker, bacon, toast, and eggs. The one thing I would mention is the area that this hotel is located in is um suspect at best. It’s directly off the highway which is great for access but that’s about it. We encountered countless homeless folks. Right up the road are a few ***** clubs. This just isn’t a place I would bring kids to stay at. The parking lot at night is pretty questionable. I would highly recommend parking as close to the front entrance as possible. The room was clean and was fine. The dead bolt lock was totally broken and was laughable. Overall the moral of the story is, you get what you pay for.

I dipendenti erano molto cortesi e cordiali. Sono rimasto costernato quando ho dovuto parcheggiare la mia auto a una tariffa di $ 30 a notte, di cui non sono stato informato prima dell'arrivo. Ho sentito di doverlo menzionare in modo che gli altri sappiano cosa aspettarsi. La posizione è proprio presso il centro congressi, a circa 3 miglia in auto dagli Stockyards. La camera era pulita, così come l'hotel. Mi sono sentito completamente al sicuro e sono rimasto soddisfatto del mio soggiorno nel complesso.

Recentemente ci siamo fermati in questa proprietà mentre abbiamo visitato nostro figlio al college. Ci sono stati dati la stanza sbagliata al check-in, anche se non lo sapevamo fino a dopo. A circa le 11:00 ci siamo svegliati a voce alta nella sala e qualcuno che cercava di entrare in una stanza. Pochi minuti dopo, ci fu un colpo di voce sulla nostra porta, e qualcuno cercava di entrare nella nostra stanza. La persona disse che era con l'hotel e voleva sapere il nostro nome.Mio marito si vestiva e andò alla porta e disse loro il nostro nome. Non capisco perché hanno bisogno di queste informazioni, perché abbiamo una prenotazione, sono un membro di Marriott, hanno la nostra carta di credito sul file e abbiamo dato un ID al check-in. Questo è quando il dipendente ci ha detto che ci avevano dato la stanza sbagliata. Cosa si aspettavano che accadasse alle 11:00 - che noi avremmo lasciato la stanza? La mattina seguente abbiamo scoperto che l'hotel era stato venduto fuori, il che rendeva la situazione ancora più confusa, dato che gli ospiti che hanno prenotato la stanza che ci sono stati dati avevano anche una prenotazione anticipata. Il dipendente che aveva colpito la nostra porta disse che chiese al direttore, Victor Rivera, cosa fare in termini di scusa e fu detto di scusarsi per l'inconveniente. Sono arrivato a Marriott e hanno creditato il mio conto Marriott 10.000 punti. Seriamente, per darci la stanza sbagliata e poi essere brutalmente svegliati? Ci sono così tanti hotel da scegliere e certamente ci penseremo molto attentamente prima di scegliere di nuovo un marchio Marriott. Mi sento completamente sottovalutato come ospite!

Se vuoi soggiornare a meno di 10 minuti di auto da Texas Motor Speedway e Cinnamon Creek Ranch, Fairfield Inn & Suites by Marriott Fort Worth Alliance Airport nei pressi dell'aeroporto di Fort Worth fa proprio al caso tuo. Questo hotel si trova a 23,4 km da Quartiere Storico Fort Worth Stockyards e 20,4 km da Southlake Town Square.Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra aperta giorno e notte.La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 06:00 alle ore 10:00.Potrai usufruire di accesso gratuito a Internet via cavo, una reception aperta 24 ore su 24 e un servizio lavanderia. Il un parcheggio gratuito è disponibile in loco.Nelle 86 camere con aria condizionata della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni sono dotati di vasca o doccia. I comfort includono ferri/assi da stiro, tende oscuranti e telefoni con chiamate urbane gratuite.

My husband and I stayed as a part of a group playing in a golf tournament. On the morning of our check-out I walked outside to find our car had been broken into overnight. I spoke to the desk clerk about surveillance cameras and she said the only person who could help me was the manager, Dion, who was off that day. I left my number with her and asked that she have him call me. I called the hotel two days later, after not receiving a call-back and spoke to the front desk rep concerning the surveillance camera’s once again. She informed me that I had to call the police (which I did immediately following the discovery of the break-in) and the hotel would provide the information to whatever detective was assigned to the case. I replied to the representative that she seemed versed in these matters and that break-ins on the property must happen often. She didn’t reply. I left my number and asked, once again, for the manager to call me back. I spoke to the manager, Dion, later that morning. He came off as very rude and condescending, especially considering the damage to my car on the hotel property. He basically told me the hotel was not responsible and they had no obligation to do anything in the matter. I let him know that as a Titanium Elite member of Marriot (meaning I had over 75 night stays at Marriot properties last year) I have not encountered his lack of quality customer service before. I do not recommend the property for the safety of your vehicle and the substandard customer service provided by Dion, the on-site manager.