Best Western Fort Lauderdale Airport/Cruise Port

Ok hotel

**** you I tried to add someone to my reservation at the day told me to do it like that and got played I would never book from this site again very unprofessional keep saying something about a third-party

The room I stayed in was clean and tidy, and nothing out of expectation happened during my 1-night stay. One thing I would like to compliment Best Western is that their shuttle service to the Fort-Lauderdale International Airport runs 24 hours while many other hotels in the area run their first daily shuttle at 5 am. The only thing I needed to do was to make an appointment for the pick-up time at the entrance.

This place is great and the front desk guy was awesome! The young kid with the short dreads!!!! Breakfast was great! Very welcoming place!

Was good good location on fort Lauderdale airport

房間有股味道，應該是地毯的味道； 最不能接受的是：房間的Wi-Fi基本是沒有信號，出差沒有網絡是啥概念啊？？？？ 最後衹能抱着電腦在酒店大堂辦公…………

Enjoyed the airport shuttle. Perhaps specific directions for picking up the shuttle with booking materials would be helpful. I found it easy because I found out where I needed to go, went there, and picked up my shuttle. However, people in general want you to do everything for them and they don’t plan ahead , then follow directions. At busy times, especially check-in times, a second clerk needs to be added to the front desk. I sat in the lobby watching the clerk manage two phones at once (many calls were from people who couldn’t follow directions for the shuttle and some were from very rude people who couldn’t follow directions) while he was checking people in and watching his printer break down. He handled it like a true professional. The facility is a little dated but has been updated in many areas. It is clean. The rooms are spacious and you don’t feel cramped, especially with the layout of the bathroom door with respect to the room door and the entry layout. The bathrooms are large and well-maintained. There is a slight musty smell to the rooms but these rooms haven’t had any fresh air in them for years as you can’t open the windows a crack. I don’t know if it’s possible to add a cabin filter to the AC unit or periodically air a room out. The mattresses are hard but you quickly get used to it and they offer a great night’s sleep. The rooms are dark and quiet. Overall, a bit pricey for what is offered. Perhaps making the cruise port shuttle complimentary would help.

Loud hotel. Didn’t get any sleep as all. Every 30 mins getting woke up by noise in the hallway. Don’t stay here if you have an early flight out the next day!!

While this property is just a little bit dated, it is clean and comfortable. The staff were dealing with a lot of impatient people at the time that I was checking in, and I appreciated that they were patient and professional even in the face of this!