Richmond House Hotel

This is an unusual place to stay. Firstly, you are staying above a Chinese takeaway. You can smell the food in your room and overhear the noise from downstairs. I don’t think this place should be called a ‘hotel’. There is no lobby and some bedrooms have separate ‘shower rooms’ across the corridor. Our room was basic for the price paid and no breakfast available. We stayed on the second floor, which was a tough climb with our bags. The stairs were very narrow and steep and you would need to be very mobile to make your way up and down them. Our bedroom window was a sight to behold. It featured the very clear outline of where a bird flew straight into the window. In the dirt you could clearly make out its feet and toes, beak, body and wings. This window needs to be washed. We were lucky to have our own en-suite. In the bathroom, the toilet is between the bathtub and the wall. This space is just as wide as the toilet itself, making it a tight squeeze. What blew our minds the most was getting a knock on our door at 10.40pm from the hotel owner demanding payment. This should have been taken care of when we spoke to her at check in/check out. On a positive note, there is a TV in the room and good speed wifi. The room itself and the bathroom were very clean. The location is great and Fort Augustus is a lovely town. However, I would advise staying elsewhere if possible.

No warm welcome from the staff, we just got asked for payment. The room was too small for two that we had to climb over each other to go to the toilet. The toilet was so narrow and only one person could be in the bathroom. The whole hotel smelled like food from the kitchen, even in the room, and was not very comfortable to be in. Also, to get to the room was challenging because the steps were small and narrow.

Good location, friendly staff, slightly tired room though. I was transferred to this hotel as my original hotel had to close for the week. I was slightly worried seeing some of the reviews but I had a small side flat to myself with en-suite bathroom and fridge. The room was clean and the bed was comfortable but the room was slightly tired so don’t expect the ritz. The location was fabulous, right next to the Caledonian canal locks and a couple of minutes walk to the edge of loch ness. Although they don’t offer breakfast there is the lovely Cobbs Cafe just around the corner that opens at 9am and does a lovely breakfast. Overall I was happy with my stay

Vieillot mais confortable et tranquille. Le ménage dans la salle de bain laissait à désirer... Sinon rien de particulier. L'endroit est assez isolé, pas beaucoup de restaurants autour. Tout ferme tôt. Mais la vie sur le Loch Ness est à couper le souffle.