HTO15332 - Rudding Park

Friendly staff, got shown to our pitch, gated entry so you know not anyone can just come in and out. Outside heated pool was a massive hit with my two children especially when it was sunny outside. Shop onsite which sells the little bits you might of forgotten. They had a little Pizza Hut, bar/restaurant which did bingo for all the family and then a quiz night so all ages could get involved. They sold ice cream in the shop and near the swimming pool which the kids loved. Big park for the kids to play! Would definitely recommend! Only negative, well not negative just to be prepared, was the pitches were very slanted back legs of the caravan were maxed and the front of the caravan were nearly on the floor.

Riding outdoor pool is honestly one of my favourite places. When the weather’s nice, it feels like you’re on holiday. The pool itself is lovely, and there’s such a chilled atmosphere. The service is always great too. Richard in particular is so helpful – nothing’s ever too much trouble and he’s always got a smile on his face. The food is really good as well, lots of choice and everything tastes fresh and properly done. Can’t recommend it enough if you’re after a relaxing day out in the sun.

We stayed in Bellerbys to celebrate my daughter’s 40th birthday and it was absolutely spotless with great amenities - would thoroughly recommend it for a family stay. The spa was lovely and the staff couldn’t do enough for you. Restaurant 52 is most definitely worth a visit and the staff there were so accommodating as we celebrated my daughter’s birthday and the food was fantastic - venison was our favourite. Amazing place and will definitely be back to RP!

I actually wrote this review in February 2025 when I visited Rudding Park, but they contacted my husband and asked for a second chance at making my birthday special (as long as I deleted my review). However this was the offer of 50% off the room rate for another stay with just an email saying "these are the prices" despite him trying to arrange the same trip (a spa weekend). Our visit was fine, nothing was 'wrong', but you can stay in a Travelodge for £50 a night and get fine. We visit Rudding Park because it's a special place for us (we visit every year for my birthday or our anniversary) and for the prices you expect 5* service where it's the little things that really set them apart from the competition. We checked in and reception welcomed us back and wished me a happy birthday, which was lovely, however this was the only acknowledgement during our trip. Compare this to The Woodland Spa where they left a little card for me, and you see the difference in the little things. The maid had actually left a card in our bedroom with her name, so not sure why it didn't have a birthday mention. After arriving in our room, we were also disturbed by said maid, who had forgotten to empty the bins and check the mini-bar. We requested pillows from the pillow menu (which never arrived), called to request again (never arrived) then had to walk to reception to request. Went to the spa, where my husband had already requested our treatments in the couples room by telephone, and (as happens every time we go) this wasn't set up, so we had a delayed start time while they set the room up. Went for our evening meal and the service was sub-par, we were never asked if we wanted to order further drinks and nobody cleared our dessert plates so we ended up just leaving as we couldn't get anyone's attention. Other tables were suffering too and the family across from us never received their starters before the mains turned up and nobody could work out why. As I say, it was a fine stay and perhaps I'm nitpicking, but when you're spending over £500 for a one night stay, isn't it the little things that matter? Especially when they have an automatic 5% surcharge! Since this visit I've gone to The Woodland Spa instead and cannot recommend it highly enough. As I say, they left a card for me, wrote on the dessert and put a sparkler in, gave free pastries/tea/coffee for EVERYONE etc. it really is a lovely place to visit - and this was just a day visit. As a new mum, it's a struggle to get time away just me and my husband, so it's even more disappointing that our special trip was just.....fine.

We stayed for three nights at Rudding Park and it was absolutely wonderful. It is such a beautiful hotel with staff who are incredibly friendly and welcoming, and on hand to do anything to help you enjoy your stay. We stayed in a garden view room which was excellent - beautifully decorated, modern and with a lovely patio area. We ate in Clocktower for breakfast and dinner - it is attractive with a great atmosphere and attentive staff. The service was excellent. There is a great range of dishes on the menu - all perfectly cooked and delicious. As part of our package, we had access to the rooftop spa for four hours each day and we absolutely loved it. The outdoor pool is amazing and the steam room and sauna were lovely. There is also a variety of other experience rooms that you should try. Overall, we had a wonderful stay. I would recommend 100% and look forward to visiting again.

After a disappointing afternoon tea last weekend at Rudding Park, my daughter clicked on the link in the email from Rudding Park to leave the requested feedback. She completed all sections of the questionnaire, submitted it, only to discover an error page. She tried twice but was unable to submit her feedback. I wrote an email to Guest Relations at Rudding Park. Miguel fired back the most generic, insincere apology, not once referring to any of the points I had made. He wrote that he would forward my email to the kitchen staff. In my opinion, he should have spoken to them before replying to me. So now I'm writing the review that I didn't want to write, but I feel very strongly that I get my message across. My daughter and I had booked afternoon tea as a birthday treat for her. We had some vouchers to spend. When my daughter had made the booking, she had detailed my allergies as nuts, cheese and mayonnaise. On arrival, a young man asked about allergies. We knew straight away that the information we had provided had not been read. We were the only guests in the room. He was swiftly followed by a lovely, young lady who asked for more information about what I was unable to eat. She took the information back to the kitchen. As we looked at the menu, it was clear that I was unable to eat about 95% of the food on offer. I have never experienced such a cheese and nuts heavy menu. We drank our tea and waited for almost an hour before any food was brought to us. We were given no explanation and no apology. The lady explained the substitute food I had been given. We didn't want to create an unpleasant atmosphere by asking why we waited so long or why I had to make do with food which had obviously been put together hastily. I don't need to eat vegan food and I have no desire to eat it, but that was the best they could do at short notice. One of the desserts was a salted caramel chocolate and pear egg. Delicious. However, the kateifi pastry egg had nuts sprinkled on it. Goodness knows why, but luckily for everyone, my daughter ate hers first and she was able to alert me. On the menu, this egg is not marked as containing nuts, but it definitely does. At £53 each, this was supposed to be a luxury treat. Within minutes of arriving I felt like I'd caused staff an inconvenience and a problem they needed to solve. The waiting staff were lovely, but they didn't cause this situation. This is not the first time Rudding Park has failed to act upon the allergy information I provided them with. Last time we were in the restaurant Horto and instead of afternoon tea, the staff tried to persuade me to have a pan Asian curry instead! However, the guests seated behind us were smoothly provided with vegan and vegetarian food. We left, not feeling like we'd had a wonderful afternoon, but just feeling like we wouldn't be returning. Rudding Park needs to brush up on it's guest relations, Miguel needs more training and the whole food section needs to understand allergies.