The Portland Hotel

stayed here twice in the past 6 weeks and as good as it was the first time we visited!! had an amazing weekend, staff very accommodating for my disabled fathers needs - especially katie who is an absolute diamond!! i actually cant fault the place - price you pay is excellent value and with the added comedy act from the one and only jason! cant wait to return! thankyou so much once again for looking after us and we are hoping to return before the end of the year!!

This hotel has very welcoming staff.They were consistently attentive and helpful. I was staying for four nights while I worked locally and room 2 was bright, nicely decorated, clean and large with biscuits with the tea and coffee and a bottle of water provided the first night too. There was a shower and a bidet in the en-suite. There was a large flat screen TV, two sofas and a table and chairs as well as the double bed. Although you check in at the bar on arrival, the staff are very good and will also provide guest parking permits at only £1 a time for 24 hrs so I was able to park directly outside easily. The hotel was quite separate to the bar and caused no disturbance. There was a separate entrance to the breakfast room on the lower floor. It was well lit with tables laid for enjoying breakfast. The breakfast is more than just a continental one. Cereals, yoghurt, fruit juice, meat and cheeses are available alongside muffins and fresh fruit. You can also have crumpets or croissants or scrambled egg on toast served to you. In the evening the bar serves food, which is of a good standard. There is a lot of choice at a reasonable price. A really good stay and they couldn't have been more helpful even when I left without my case and had to arrange a courier to collect it. They obligingly attached labels and took care of it. Wonderful - thank you.

Where to begin… This hotel is next to a derelict building inhabited by vulnerable people, we had to book in via a karaoke bar, which was closed luckily. We were both very apprehensive about the actual hotel. Anyway the room we were allocated was ok. It was clean , with local artwork and thankfully not bland. There was a lobby with the bathroom and then the bedroom off it. Pillows were far too soft and the headboard was scrolled metal and just awful. Please replace it with a solid one. The radiator in the room couldn’t be turned off , so we had to have the window open. Quite noisy after midnight from guests returning to the hotel. Didn’t have a good nights sleep, again disturbed by the refuse collection quite early. This is definitely a budget hotel but actually better than others we have stayed at.