Home2 Suites by Hilton Foley

Great Cozy stay. Location was a plus since everything was super close.

It was great. Check in was earlier than expected

The morning of the day we were going to arrive I get a call saying my card wasn’t able to be authorized…. Being that I had selected pay at property I found this strange but also I was at work and was told that my reservation would be canceled by noon if my payment wasn’t updated ( it was 11:30am) and again I’m at work. Checkin didn’t even start until 4pm and again I selected pay at property. Needless to say I had to leave work to hurry and get things in order to save my reservation. Once we arrived the checking in was fine the gentleman at the counter was very kind and to the point which was great. Now that night and the next the experience was horrible…. The a/c until in our room squealed on and off all night not allowing any sleep. After the first night we told the a different gentleman at the front desk about the problem letting him know it was unbearable, we were told they will make a note but nothing will probably be done because “maintenance “ doesn’t work weekends. Not an offer for a different room or anything. So second night comes and obviously nothing was done about the unit so to try and get some rest we turned it off but unfortunately the room warmed up really fast which only made another night of NO sleep. And the icing on the cake is they have a sign by the front door stating they will make it right if your accommodations aren’t comfortable or a night on them…. We got neither.

Everything was perfect from price, room, front desk personnel even the breakfast was outstanding. We will stay there on our next trip to the Gulf Shores area.

Very clean and modern. Staff was nice affordable and convenient to shopping and arena for volleyball conference

When we arrived check in was fast and convenient. They have plenty of luggage carts which was nice. Down by the front desk is the fitness center and they also have a small snack bar that you can purchase items from. Went up to our room and when we went inside it was very nice and spacious. Decided to check out the bathroom when things went south. The shower had not been cleaned or cleaned well. There was still soap residue on the soap dish from a bar of soap, the shower floor was dirty, the bathroom sink and counter top was dirty, the bathroom floor was as well. The urinal was disgusting. It still had dried urine all over the area behind the toilet seat. I immediately went down stairs and asked for another room. The front desk staff said I can have someone come clean the bathroom in a few minutes. That was fine with me. The lady from house keeping came up around 630 pm and spent a solid 30 minutes cleaning the entire bathroom with bleach until it was spotless. She was very professional and kind. She did an amazing job. In the shower they offer free shampoo and conditioner, and at the bathroom sink they offer lotion that you can use as well. The shampoo dispenser was empty, and the conditioner was on the wall next to the sink instead of being in the shower.. Everytime I had interaction with the front desk they were very professional and courteous. The hotel was great other than. The exterior is clean and well maintained.

The prices are very reasonable, but so again we went after Xmas. The breakfast was ok, not as good as it was last year when we visited around this time. The room was clean, but there was a hair brush and q tips left in the drawer from previous guest. I do recommend this hotel for when visiting the theme park, and mall and restaurants in walking distance. Great location.

Looked good but the room had bad furniture dogs scratching on couch. I don’t like staying with dogs

I have nothing bad to say about this property. We used it for extra room for family Christmas. I would recommend this property to anyone.