Crowne Plaza ST. Louis Airport

Hotel was great and clean and beautiful. I was to early for my room and I was exhausted from traveling and they managed to get me in my room very fast.. thank you front desk.. housekeeping did a lovely job on 518. Not one thing was wrong and I am picky. On the other hand, I do smoke and I went outside to sit in my vehicle and smoke late in the night and was harassed and attacked verbally by a gentleman claiming to be a police officer. Very hateful and rude and disrespectful. I was parked inside the gated lot. And was approached with rude questions and insulting tones like me and my husband were criminals. And because I stood up for myself and refused to back down and answer private questions about where I was staying and what room,to someone off duty with no badge, he was trying to get me kicked out if my room in the middle of the night. The police officer on duty help resolve the situation and I went to my room. But it was a very bad moment all because we couldn’t sleep and was having a conversation in our vehicle inside the gated parking for the crown plaza.. shame on the man for being rude and thanks to the officer that handled things well. Maybe should get that guy outta that line of work. But I would stay again hands down cause the hotel was great.. and staff was amazing.. thank you crown plaza

Over all, nice stay. Just needed a weekend away.

便宜又實惠，整體來說交通方便，離機場也近，還有免費接駁車非常貼心又很方便的措施。下次再來差旅會再次入住。

Raining when I went to park our car in a pay parking lot. Parked about as far as possible due to lots of cars. Security driving in vehicle and covered golf cart. No assistance offered as they drove by. I mentioned to front desk she said that’s only for employees. Asked for extra pillows, never delivered. Could hear room conversations on both sides of us. Echo of screaming children at 6:00 am. Everyone checking out disputed charges on their bill. Gymnastics tournament in town lots of girls and parents checked out this morning and one person at desk checking everyone out.

The overall stay was nice. My kids and I had a great evening. The staff was friendly and the one older black woman was very helpful at the pool. The room however had dirty linen; a face towel in the bathroom and a stain on one of the pillows.

The room smelled like pot so bad it was almost unbearable for me and my kids to stay in. We initially planned on staying for the evening and swimming but we got in and stayed out as late as we could to avoid being around the smell any more than we needed too.

The gentleman that checked me in was fantastic. Room was fine. Bathrooms a bit small. Quiet. Comfortable bed.

Crown Plaza is always my first and best choice to stay for location, cleanliness, professional staff and security.

Yelling started at 9:30 in the morning after maid knocked on my door announcing house cleaning. Ask her to come back later then all the screaming started. I thought it was domestic violence. I was about to call the front desk but decided to see what was going on and there were 5 screaming big kids in the pool. We stayed here the night before due to a late flight and wanted to gets some sleep . Won’t come back. We stayed over at the bringing of our trip and it was good but had early flight so it was quiet when we left . So much for sleep, we arrived at 1:30 in the morning from our late flight so much for quality sleep