Natz Hotel

The only thing this hotel has is location and a travel agency to take you away from it. Room is dirty and basically the best seat is the toilet because it looked less than 10 years old as compared to the rest of the very crap and old furniture. Staff is helpful and friendly and there is a currency exchange next door. Common area and kitchen is filthy and wasn’t cleaned during our unfortunate choice of staying at Natz. Spend a few more dollars for a better hotel and make a slightly longer walk to the Yo heart Peten sign where all the pickups for Tikal tours start.

Quite possibly the worst hotel I’ve ever stayed at. My partner and I travel for ten months out of the year and stay in hundreds of hotels and this place, in a word, is gross. The plaster is flaking off the walls, there is mould growing in the bathroom, which was filthy and they don’t have hot water, they weren’t out, they just don’t have it and after reading other reviews they haven’t for at least three years. This would be a good bit of information to put in their listing so guest are aware and can make an informed decision whether or not to endure cold showers for the duration of their stay. The pedestal fan in our room was broken, it still turned on but wouldn’t oscillate or stay pointing up. There were constant black outs which was incredibly inconvenient as we work online and when the power went so did the wifi. The staff were friendly enough but do you self a favour and spend a little more to stay anywhere else but here. ———— Posiblemente el peor hotel en el que me he alojado. Mi pareja y yo viajamos diez meses al año y nos hospedamos en cientos de hoteles y este lugar, en una palabra, es asqueroso. El yeso se está descascarando de las paredes, hay moho creciendo en el baño, que estaba sucio y no tienen agua caliente, no estaban afuera, simplemente no la tienen y después de leer otras reseñas no la tienen. durante al menos tres años. Esta sería una buena información para incluir en su anuncio para que los huéspedes estén al tanto y puedan tomar una decisión informada sobre si soportar o no duchas frías durante su estadía. El ventilador de pedestal de nuestra habitación estaba roto, todavía estaba encendido pero no oscilaba ni permanecía apuntando hacia arriba. Hubo apagones constantes, lo cual fue increíblemente inconveniente ya que trabajamos en línea y cuando se cortó la energía, también lo hizo el wifi. El personal fue bastante amable, pero hazte un favor y gasta un poco más para quedarte en cualquier otro lugar que no sea aquí.

The team at the front desk was kind and helpful. They were able to give me options to tour around Petén, very quick and expedite service. The also helped with transportation booking through their own travel agency. More than a hotel, a great team.