Utente ospite
3 maggio 2023
AVOID AT ALL COST! This is the first time I ever write a review because I want to warn other guests. Terrible experience. The room I was given was extremely noisy and I could barely sleep all night. Even when the window is closed, it sounds like it is open and you hear everything that happens in the street (people shouting, garbage trucks, etc). Additionally, the whole building is not well isolated meaning that if somebody enters at night or uses the bathroom you will hear it as well. Essentially, it was nearly impossible to sleep. Plus, in the morning, when I showered I got 2 mins of warm water and then straight cold water. The next day, in the morning, I mentioned the noise issue to the manager and asked her to checkout a day early and get a refund for the night I am not using. There was no point for me to sleep there again with all the noise. They refused to refund me the 120 euros night, despite me having valid reasons to leave. I still went to another hotel and therefore lost the 120 euros. The place is fully booked and I am pretty sure they will be able to rent my room again, hence making twice the money. This is borderline scammy.
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