Utente ospite
22 ottobre 2023
Dimora Palanca is a treasure!! This is one of the loveliest hotels we have ever stayed in on our world travels. It felt a tad risky seeing as at the time I booked there were hardly any reviews, but wow did it pay off going with my gut. First of all, it's an absolutely gorgeous hotel, but it feels more like you're staying in someone's luxurious home. The rooms are stunning yet so comfortable. But just as equally important and the reason our stay was so perfect was the staff. A huge shout-out to Stephania and Samuel. Stephania was at the front desk almost our entire visit and she is incredible. She made us feel so welcome and comfortable and ALWAYS went out of her way to see to anything and everything we needed. She made us feel like it was her home (in the best and most professional way!!) and that she wanted to make sure we were happy and taken care of at all times. Samuel was also wonderful, he was in the restaurant/breakfast room and always greeted us with such warmth and kindness, and like Stephania, made us feel so welcome and at home. Pro's: - Bed is comfortable and has the most incredible linen sheets, it was heavenly - We had a gorgeous room overlooking the back courtyard and so wonderful to have the windows open, the weather was so lovely. There's a bit of traffic noise from the street, but once the windows are shut you hear NOTHING. Con's: - I hate to put anything here, but I will say, I do wish there had been space for toiletries and such in the bathroom, there's only one tiny one next to the sink, it would have been so nice to have had more shelves in there to put things. I had to store a lot of my bathroom items in the closet across from the bathroom, which isn't ideal.