Utente ospite
26 ottobre 2023
Arrived on a dark wet evening (not their fault!) to a rather spooky entrance hall and immediate demand for city tax in cash where previous hotels had added it to the bill at the end. While we were there the front door mechanism broke so not sure how secure it was. This had been listed as a hotel on *******, but is actually just rooms, as is the floor below. No staff present after 7pm, no optional breakfast or room service or cashless as advertised. The woman on reception claimed they kept trying to make changes to their listings but the sites don't post them - however this should be their problem, not ours. It felt like a house when the removal men have taken away most of the furniture. The room, with fresco as advertised, had once been grand but was now very sp****ly furnished with cheap stencilled furniture. No drawers at a useful height, the safe didn't work and there was nowhere comfortable to sit, and a peculiarly high bed I had to clamber on to - but comfy and clean once there. Useful fridge, generous tea/coffee provision, everything clean. The rocking bidet was a bit alarming but the bathroom was otherwise good. Our room overlooked the garden (of another property) and was quite quiet but street view rooms would be noisy. Perhaps we're just not hip enough for the cool, crowded Oltrarno district.
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