Days Inn by Wyndham Florence Near Civic Center

The lady at check in was so nice and helpful! The hotel itself is another story. Wyndham hotels has always been a great well known name in hotels. That is why I chose this hotel. I was 100% disappointed in the room and the hotel itself! Nasty!! From the elevator to our room!! Nasty! I will not do that mistake again! Look closely at all pics! I was sooo disappointed! We slept on top of the bed spread because of how nasty it looked! We were so tired or tire otherwise would have driven back home! The furniture was so ragged and dirty and the air conditioner was barely working and the cigarette butt holder was right in front of our door so that is where everyone came to smoke and of course when we open the door the smoke came right in the room! The hotel was dirty and the floors and the carpet in the elevator and I could go on and on but it was that bad! The hair dryer had lipstick that looked like had melted on it and the only clean thing was the shower and it was new. We also had to ask for a remote to the tv. The people who worked up front were awesome and we totally appreciated that!!! Please take and invest in upgrading and cleaning this place up!! 🙂

Presumed Guilty They insisted on a $50 deposit “in case of damage.” (And they preferred it in cash—WTH?!) So, presumed guilty. And then told me I was to come get someone to check the room *before I left* in order to return the deposit. It was like a frickin’ cabin check in summer camp. Insulting! (And the $50 was on top of the $35 *per pet* I had to pay for my dogs—who weren’t in the room except in their crates for even 30 seconds.) Just what sort of damage did they expect me to do? I’ve stayed here before, but won’t again.

We were told it was newly renovated. Bathroom was disgusting. Old. Outside room was absolutely filthy I did not feel safe