Days Inn by Wyndham Florence Near Civic Center

The lady at check in was so nice and helpful! The hotel itself is another story. Wyndham hotels has always been a great well known name in hotels. That is why I chose this hotel. I was 100% disappointed in the room and the hotel itself! Nasty!! From the elevator to our room!! Nasty! I will not do that mistake again! Look closely at all pics! I was sooo disappointed! We slept on top of the bed spread because of how nasty it looked! We were so tired or tire otherwise would have driven back home! The furniture was so ragged and dirty and the air conditioner was barely working and the cigarette butt holder was right in front of our door so that is where everyone came to smoke and of course when we open the door the smoke came right in the room! The hotel was dirty and the floors and the carpet in the elevator and I could go on and on but it was that bad! The hair dryer had lipstick that looked like had melted on it and the only clean thing was the shower and it was new. We also had to ask for a remote to the tv. The people who worked up front were awesome and we totally appreciated that!!! Please take and invest in upgrading and cleaning this place up!! 🙂

No signs directing guests to hotel site. Only semi-healthy item for breakfast was Yoplait. Elevator needs servicing; sounds tired and worn. Noisy bed frames, bath fan.

1.) said that the pet fee was 35 per pet when it’s stated as 35 total per accommodation. Said the best they could do was 40 for both of my small pups, I should have left them but didn’t and said okay. 2.) The fridge, tv, microwave was all unplugged from behind the console. Had to get someone to come fix it. 3.) ac stayed on all night, was loud and couldn’t manage the temp. Also banged up. 4.) DAMAGE TO THE ROOM. Mold, very clear long term water damage in the bathroom with soft walls from it, it then leaked into the bed area. We didn’t notice it as it was under the flooring but would come up if something was placed on it or walked on. Walls damaged, chair damaged… awful room. It was late so we waited till morning and they said they would issue us a refund. They issued the ******* money, but charged us the security deposit and kept the pet fee…. All of which we were told we would get back. Do not stay here.