Hotel in zona Deep Bay Beach, Five Islands Village

Posto incantevole, una luna di miele all'insegna del relax, personale estremamente cortese gentile e molto professionale, ti mettono subito al tuo agio e per tutta la vacanza sono super attenti a tutto. Cucina internazionale eccellente....si mangia veramente molto bene. Io e mia moglie ci teniamo a segnalare la professionalità di NELSON cameriere presente allo steak house, un ragazzo molto gentile, cortese e disponibile. Tutto andato alla perfezione!!! Complimenti a tutto lo staff.

We stayed for 10 days and came home this weekend. On arrival, we were told we did not have a booking, which we had as I had all the paperwork with me confirming it all. Debbie receptionist was amazing and managed to sort it out. She gave us a room for the night on Palm Beach until she could sort out a beach bungalow that we had booked the next morning lovely as the room was I still loved the beach bungalow, which does need some updating and they are being done as when we were there we could see 2 being updated. The resort is beautiful with 4 beaches. seagrapes are where the bungalows are, and it's lovely to be able to just come out and a few steps your in the sea. The food is good, but I wish there was more salad choice in the evenings as being a vegetarian. I like a nice salad even though there was always a vegetarian choice. Staff friendly and helpful and majority always smiling. If you want a totally chill holiday here is a good place to come no TV and never missed not having one. Infinity pool small but nice views lovely. This is our 3rd time to Antigua and our 1st to this hotel. Would we come back? Yes. No hassle from beach vendors as private beaches. Sun sea and relaxation.

Good day, I hope everyone reading this is in good health, let me start by saying when i got to the hotel and checked in, it was then disclosed to me the hotel is under renovations and the elevator is not working! After climbing three flight of stairs got to room which was clean and well made, there was two towels and one wash cloth for two people, fine. Went back down to front desk to ask questions and was met by Carlos that seemed more occupied with a security issue and talking on his phone on whattsap. I asked this gentleman if there was any water available for sale, his response was NAH IT HAVE ALL KIND OF PLACE OUTSIDE OPEN YOU CAN BUY WATER OUT THERE!! Fine. Told them tv is not working the next morning and can i have fresh towels with Two wash cloths, on my return from meetings at 1:30 pm that was not done. I walked back down the 3 flight of stairs and made requests again, also told the front desk personnel i was going to get a quick lunch and could this be completed before my wife gets back from her meeting, i was assured it would be done. 2 hours later on return to the room the ac was turned off and the tv was still not working, so i called the front desk to complain yet again, sat on porch to have lunch ( this is after turning ac back on ) for about half an hour before my wife went inside and told me be careful when you come inside the room is FLOODING!!! and to my surprise to room was flooding from the ac! I have video proof of my wife with the house keepers mop and bucket trying to save the day. I immediately went back down to the front desk to show the staff the video, and actually raised my voice when Carlos now asked, DO YOU NEED SOME ASSISTANCE ??????? I ASKED REALLY !!!!!!! I been screaming that from last night!!!! Then the angel of mercy came to my assistance, Latoya!!! This young lady went above and beyond to accommodate us, She even went out of her way to take us to our new hotel ( The Royalton ) which was an amazing experience. This hotel will lose a great asset if this young lady was to leave. All in all I would not recommend this GOVERNMENT MANAGED HOTEL to anyone until all major renovations in what could be an amazing hotel. Regards Lincoln Adams

Il personale è molto amichevole e molto utile, grazie ancora alla Gran Bretagna, che ha potuto accogliere la nostra situazione sempre cambiante. La stanza è al massimo confortevole, ben condizionata, pulita a standard elevati. Le strutture fornite nella stanza sono buone e ci sono negozi di cammino e negozi di pasticceria a distanza.