Hotel in zona Deep Bay Beach, Five Islands Village

Good day, I hope everyone reading this is in good health, let me start by saying when i got to the hotel and checked in, it was then disclosed to me the hotel is under renovations and the elevator is not working! After climbing three flight of stairs got to room which was clean and well made, there was two towels and one wash cloth for two people, fine. Went back down to front desk to ask questions and was met by Carlos that seemed more occupied with a security issue and talking on his phone on whattsap. I asked this gentleman if there was any water available for sale, his response was NAH IT HAVE ALL KIND OF PLACE OUTSIDE OPEN YOU CAN BUY WATER OUT THERE!! Fine. Told them tv is not working the next morning and can i have fresh towels with Two wash cloths, on my return from meetings at 1:30 pm that was not done. I walked back down the 3 flight of stairs and made requests again, also told the front desk personnel i was going to get a quick lunch and could this be completed before my wife gets back from her meeting, i was assured it would be done. 2 hours later on return to the room the ac was turned off and the tv was still not working, so i called the front desk to complain yet again, sat on porch to have lunch ( this is after turning ac back on ) for about half an hour before my wife went inside and told me be careful when you come inside the room is FLOODING!!! and to my surprise to room was flooding from the ac! I have video proof of my wife with the house keepers mop and bucket trying to save the day. I immediately went back down to the front desk to show the staff the video, and actually raised my voice when Carlos now asked, DO YOU NEED SOME ASSISTANCE ??????? I ASKED REALLY !!!!!!! I been screaming that from last night!!!! Then the angel of mercy came to my assistance, Latoya!!! This young lady went above and beyond to accommodate us, She even went out of her way to take us to our new hotel ( The Royalton ) which was an amazing experience. This hotel will lose a great asset if this young lady was to leave. All in all I would not recommend this GOVERNMENT MANAGED HOTEL to anyone until all major renovations in what could be an amazing hotel. Regards Lincoln Adams

Il personale è molto amichevole e molto utile, grazie ancora alla Gran Bretagna, che ha potuto accogliere la nostra situazione sempre cambiante. La stanza è al massimo confortevole, ben condizionata, pulita a standard elevati. Le strutture fornite nella stanza sono buone e ci sono negozi di cammino e negozi di pasticceria a distanza.

SBC is a lovely little boutique hotel! Simple accommodations so not quite a 4-star hotel. I'm admittedly picky about hotels. Rooms are clean and bed was comfortable. Breakfast is included. Food is a little pricey but really good. The beaches are well maintained where you can order drinks and food from your chair or cabana. The staff at SBC make the stay. Helena, Stacy-Ann, Que, Janelle, Marlon, and Delroy are always smiling and provide a warm welcome. There is a floating tiki bar close by and recommend you head out on the water where Dave, the bartender, provides a tasty rum punch and fun music! If you don't want to stay at an all inclusive, SBC is a great place with several restaurants in walking distance.

Had a fantastic stay at the Cortsland Hotel. I stayed there for two nights at the beginning and end of my holiday for easy transfers to the airport. The first room I stayed in had a patio with seating. Rooms have ironing board and iron. Kettle with teas, coffee etc. The room was a fantastic size and bed was comfortable. The air conditioning was superb. The second room I stayed in had a kitchen that was accessed through glass sliding doors. Washing up liquid supplied. Extensive range of crockery and utensils. This room was massive. The hotel is immaculate. Pool is large with seating and comfortable loungers. I had this area to myself during my stay. All hotel staff were incredibly friendly and welcoming. On arrival I was too late for dinner. Emily ordered me a pizza and drove me to collect this. I only ate breakfast here. It was a buffet breakfast and had fruit, orange juice, cereals, teas and coffee on offer. The hot choices included scrambled eggs, sausage, bacon and herb potatoes. There is a bar near the hotel offering food and drinks that can be accessed from the back gate of the hotel. The gardens are well maintained and extensive. I also ran out of cigarettes during my final stay. Hazel, the hotel owner, personally drove me to the supermarket to buy these. Shout out to Donny and Kella who made me feel welcome. I stayed here myself and felt incredibly safe. The bar was not open but drinks could be ordered at the reception. I would highly recommend this hotel. Customer service was second to none.

Il cibo è stato fantastico. È su una spiaggia pulita e chiara, quindi è un plus ma si deve pagare $10 per il servizio in camera (camera per essere pulita) e il WiFi funziona solo nel lobby.

I stayed at this property for my bday for 6 nights. Check in was lovely, we were greeted by Antonio and Kyle who parked our car for us and offered us prosecco. Melicia greeted us and really helped to ensure our stay was a great one. On the surface the property the grounds are beautiful, but it could benefit from some updates. We checked into our room which was very nice. After noticing a couple of issues with the room we were quickly assisted by Melicia and we changed rooms. We had an oceanview one bedroom which was lovely and spacious. The room was cleaned very well daily by housekeeping. We drink a lot of water, so they always kept us well stocked. The hotel has a full service restaurant and bar which can be convenient. The hot tub was well utilized by us. There was a lot of seaweed, but the staff worked hard every single morning to remove as much as much as possible. We went to Prickly pear where the beach is alot nicer and clear. The location of the hotel is close to town, Dickenson bay beach and Le bistro restaraunt. Antonio did up our room for my birthday which was really nice. I would definitely stay here again, but would also love to see it once they refresh the rooms a little bit. A huge thanks to Melicia, Antonia and Kyle and really all of the staff we interacted where pleasent and helpful.