LJWadsworth
8 settembre 2024
Filey Grange is very well situated in Filey. It is well kept and our room was pristinely clean and comfortable. Filey was still quite busy and it was difficult to park close by. For breakfast, there is a selection of fruit, yoghurt, cereal and juice in the lobby to be taken to your room. We were aware that this was the case when we booked but do not think this system worked well. We had previously stayed at this guest house many years ago and breakfast was served to guests in the traditional way, which is much more enjoyable. The room was quite small and it felt cramped to be eating in there. After breakfast, we went out for the day, returning at 2.45. We were out for over 6 hours. Our room had not been serviced and so our dirty breakfast crockery was still stacked on the table. I asked for the room to be cleaned and within 10 minutes this was rectified. It was explained to me that they were busy and the cleaning was often at this time but it didn’t seem busy at all and it seemed that only a couple of rooms were occupied. Personally, I think that is not acceptable to leave breakfast debris all day. The next morning , we realised that the crockery had not been replaced and, as we were checking out to travel home, we only had yoghurt and fruit. In conclusion, Filey Grange definitely had positives but wasn’t as good as we were expecting from the five star reviews.
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