Hotel in zona Parque merendas Santana, Figueira da Foz

I cannot overstate how wonderful it was to stay at this charming hotel. The staff, in particular, were terrific. They went above and beyond in every conceivable way. The breakfast was gourmet, our small apartment was comfortable and clean, and since we were there for a full week, they even did our laundry for us as needed. One of my suitcases was so heavy that we couldn't carry it up the two flights to our apartment but they took care of that. One staff member even helped with the proof-reading and editing of a narrative I needed to deliver in Portuguese. For those who are not keen on huge hotels, this is a perfect choice.

Molto ben accolto, tutto molto pulito, personale molto simpatico, tutto con ottimo aspetto.

Stayed here one night on a cycling tour. On the positive side, our room was clean, large and spacious. Good sized modern shower room too. On downside, it was plain to the point of being Spartan, stank of drains from the bathroom and the two small windows were situated just below the high ceiling. They had metal covers rather than blinds or curtains so overall feel was cell-like. The hotel had provided large wooden stairs to climb up and reach one window but this contraption wasn’t easily moveable so for the other window you had to balance on a chair in order to close the steel doors at night. The smell of drains became intolerable. On checking out I mentioned it to the receptionist who was totally unconcerned and said it was usual when it rained. It hadn’t been raining when we checked in and other rooms occupied by our party were not affected but clearly they weren’t planning on investigating. It was ok for one night but I wouldnt choose to return.

Servizio quasi familiare, ambiente tranquillo, eccellente pulizia, situato in una zona con vista per la foce del Mondego e per l'Atlantico. Parcheggio facile anche se è a pagamento durante la settimana. Excelente comodità della camera per il prezzo praticato.

Stai senza alcuna indicazione, pulire ok dalle camere all'hotel in generale, tutti i dipendenti sono simpatici e attenti, colazione accettabile anche e sufficiente. Parcheggio nella zona un po 'complicato e talvolta piuttosto difficile.

Quest'hotel è una vera chicca . Tutto è impeccabile . Ottimo rapporto qualità/prezzo . Ma quello che mi ha spinto a scrivere questa recensione è stata l'accoglienza delle due signore alla reception . Un'accoglienza estremamente empatica . Una cordialità non imposta dal ruolo ma genuina .

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

The lady...is a Lady and she was kind attentive generous and I felt completely welcomed...it was as if I was staying at a living relative. Although the room was small the bathroom was ample. The room gad a query nook area by one of the two window areas...the view of the water was calming and simple, I could hear the birds in the shady trees outside my tall romantic window setting. The whole place was spotless and fresh smelling ...the bed comfortable. All looked new. It was near to everything. If I have to want anything it is a disposable shower cap. She allowed me to take her tea-Kettle to my room for my convenience which added to my comfort. Although we did not speak the same language we understood each other. I would love to return again soon. Thanks much 😊

L'hotel è molto situato e molto pulito. Tuttavia, se vuoi evitare di infilare nel bagaglio quando camminiamo in camera, forse consiglierei un altro hotel perché la stanza che abbiamo soggiornato era bella e pulita ma molto piccola. Forse mi sbagliavo, ma giudicando dal piano sul muro, tutte le camere sembravano piccole. C'era un posto zero per mettere il bagaglio. Dovremmo lasciarlo sul pavimento contro il muro e stare attenti quando camminiamo o andiamo a prendere il bagaglio. Come tutti gli hotel intorno, non c'è parcheggio, ma vicino a questo hotel, è possibile trovare parcheggio gratuito. Ci siamo fermati per tutto il tempo e per questo abbiamo deciso di non trasferire il bagaglio in un altro hotel. Inizialmente volevo viaggiare in altri luoghi (noleggio auto) ma l'attività che dovevo fare ha rinviato le nomine e abbiamo esteso il soggiorno qui. Se si trova in qualche modo in una situazione simile, fatevi un favore, andando online e acquistando il vostro soggiorno esteso online perché se, come ho fatto (per solo 2 notti) andare al desk front e chiedere un'estensione, vi daranno laggiù. Non ho pagato 30 euro per ciascuna delle 2 notti che abbiamo esteso e per la stessa stanza. Poco dopo, ho trovato che dovevo ancora stare più a lungo, poi sono andato online e ho prenotato la stessa stanza per 30 euro per notte meno di quanto ho pagato al desk front. In generale, è stato un buon soggiorno, anche se, a mio parere, il colazione dovrebbe includere alcuni dolci regionali. Se viaggiate in auto, fate una ricerca perché alcuni hotel che abbiamo soggiornato a fare l'offerta.