Novotel Genève Aéroport France

設施老舊。 環境：不好 衞生：一般 服務：不怎麼樣 慎重考慮這個酒店，而且沒有機場班車🚌

Hôtel sale Vieux lugubre Je vous le déconseille

ABSOLUTELY TERRIBLE EXPERIENCE. I would not recommend this hotel, avoid at all costs. We visited here with my family with 3 young kids, the food here was terrible and had a limited choice, the food was ready made, me and my family left the ‘restaurant’ feeling hungry. The service quality was not great. The room is -in my opinion- bad. there is no elevator to the top floor, would not recommend with big bags. We were lead to believe it was free shuttle service, and there is, but you should be aware to book 24 hours in advance for free shuttle service. When you book , on there website it say free shuttle service, but when we got there they said a whole different thing (TAXI COST 50 EUROS) I would not recommend this place no matter how short or long you stay here. I just finished my terrible dinner and we have to WALK to a McDonald’s for some edible food, which is a decent mile away, that’s the only (hardly) positive.

What a bad experience! Nothing good about this hotel. Service is bad. Rooms are disgusting. Staff are really rude! I did stay in bad hotels before but nothing compared to the bad experience here. Room service is bad/ reception is bad/ breakfast is really awful! Never again. Dont even try this hotel!

I should have known from the fact it was cheaper than the Ibis at the airport that I should manage my expectations - but I hoped as a frequent Accor Group user the difference was purely on the basis of it being a French price rather than a Swiss price How wrong I was - I had a to get a taxi from the airport as no answer from the hotel to phone calls asking for shuttle details - this alone halved the saving I'd emailed asking for details of the restaurant menu following comments on here - I'm glad that they didn't answer in detail, only confirming the time the restaurant was open, which encouraged me to enjoy a nice meal in the airport before leaving for the hotel As others have said - whilst the rooms are, technically, all on one floor - unfortunately it's the first floor with only stairs access and no assistance offered with luggage Were this a Novotel in a small french town that someone took pride in, and at a cheaper price, it might be acceptable - but claiming to offer Novotel standards at an airport location it most certainly wasn't And as a follow up I spent the following 2 nights at the Novotel Paris CDG for a similar price but with massively different facilities, attitudes etc And despite 3 attempts I still haven't had the correct bill sent to me from my Geneva stay - 2 with incorrect details and 1 which is someone elses bill (who interestingly only paid EUR60 for their room)