Utente ospite
24 febbraio 2025
Not a great stay. When we arrived we were allocated a room and then on entering somebody was already in the room. Not good at all and immediately raised concerns over security etc. We were staying in a premium plus room - the ultimate wifi which should be included went off the 2nd day and neither of the codes provided worked, the duvet cover had holes in it, only a set of towels for one, and the door key deactivated half way through our stay! So a poor experience. However the worst part was breakfast, which we decided to have on the last day. The areas where unclean, the stack of plates by the hot plates were dirty, had to remove many of them before a clean plate could be found. This really questioned the cleanliness of the rest of the kitchen area. We have stayed in Premier Inn on a number of occasions/ locations and this was the worst by far and this experience has put doubts as to whether we would stay in one again.
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