Phoenix Shuiyun Zhijian Qingshe Guesthouse

Very good location. Very friendly and helpful staffs and host. Room is big, modern and clean. Will come back again. 👍🏻👍🏻👍🏻

Very good location. The hotel very near to the favorite bridge in Fenghuang. The room also can see the river on the bed.

This homestay is good location and upgrade room for our team.Our room have terrace for party and nice view. Owners are helpful our group for everything. This view from our room.

Excellent location. Boss and wife are kind, super friendly and invited us for dinner. Highly recommend!

Great view, comfortable bed, large terrace are all highlights. The hostess is a lovely woman who is accommodating to requests. A car was arranged, no charge, to bring us to the hotel from the train station. We were also given a small gift of local delicacies when we checked out. We were especially thankful when we were allowed to shorten our booking because it was very noisy our first night. The noise was largely because of one group of guests who were yelling on their balcony until 3:30am. The hostess was very apologetic about the noise the next day. Though perhaps the hotel should consider a curfew to improve the noise levels. Perhaps a curfew of 11pm like the bars. The second night was much better and we had some regrets about not staying longer. The main area of improvement, other than a curfew, is the cleaning. We were given a pillow that was very dirty and it was quite disconcerting when we discovered it the next day because it had been hidden by the pillow cover. Also, you could not hang the towel over the shower because the top of the rail, which is not visible, was covered in a heavy layer of dirt. Given the grease like texture, this had not been cleaned for a very long time. There was also some noticeable dust. One other thing to note is that it is a bit of a walk to the hotel from the street. This is the same for any of the hotels along the water, but it is worth noting. Heavy luggage will be difficult to carry. Overall, a great stay with a couple of areas for the hotel to improve.

The hotel and room almost perfect, the lowlight is about the restroom: clogged toilet and shower!

乾淨衞生，老闆服務好，到停車場接我們，給我們拿行李，就在跳巖和雪橋中間位置，鳳凰古城核心位置，我們住的三樓，二樓的房間最好有獨立的大花園陽台，可惜定的晚了沒定上花園陽台房，下次來一定要住一下花園房，一次愉快的旅行

剛下高鐵時，前台很貼心的打電話詢問是否能順利找到民宿，如果需要的話可以過去接。我下了高鐵是坐接駁車到的南華里遊客中心下車，前台直接到南華橋那裡接我到的民宿，怕我按導航走會多上很多台階，這點很細心。酒店位置非常好，就在虹橋附近，鳳凰人羣最集中夜景也最漂亮的地方，出行非常方便。房間內設施齊全，洗漱用品毛巾等都有，因為之前做攻略時説張家界很多酒店民宿不提供一次性洗漱用品，所以我還自己帶了一套，沒想到民宿已經全部包含了。前台態度很好，服務也很周到，如果有缺的東西反饋後會立馬補齊。

民宿的員工都熱情，親自接送我到出路口！ 民宿還有ai智能管家很不錯的！ 位置就在雪橋附近，風景非常絕佳！ 老闆娘請我吃家常便飯！ 還有我送一份鳳凰古城地圖方便出入！