Next to Qifeng Square, Folk Garden, Hongqiao East Road, Lijiang Town, Fenghuang, Hunan, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
849 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Kylieyjn
Camera Ospiti (2 letti, promozione speciale)
Soggiorno: ott 2024
Viaggio con amici
1 recensione
2.7/5
Pubblicata: 5 ott 2024
Gli asciugamani non erano puliti e l'acqua nella doccia era calda e fredda, quindi non era molto comodo fare la doccia. L'ambiente è molto buono e molto vicino alla città antica, tuttavia la lavatrice qui deve essere sostituita, il che è del tutto inaccettabile. C'erano solo due macchine ed entrambe sono state sostituite. Anche la posizione della lavanderia è in un luogo relativamente remoto. Personalmente penso che sia un po' spaventoso
Testo originaleTraduci con Google
Risposta dalla struttura: Caro ospite: Ciao! Grazie mille per il tuo soggiorno e la recensione dettagliata. Sono la continua preoccupazione e la supervisione dei nostri clienti come te che ci permettono di scoprire continuamente problemi nel nostro lavoro, apportare correzioni e compiere continui progressi. Dalla tua recensione, siamo spiacenti di vedere che il tuo soggiorno non ha soddisfatto le tue aspettative e ci scusiamo per l'inconveniente causatoti. La direzione dell'hotel attribuisce grande importanza a questo e ha effettuato indagini attente e rettifiche tempestive. La vostra tolleranza e comprensione sono incoraggiamento e sostegno per il nostro lavoro. Attendiamo sinceramente la vostra visita!
Utente ospite
Camera Superior Queen
Soggiorno: ott 2024
Coppia
4 recensione
4.5/5
Ottimo
Pubblicata: 26 ott 2024
Short walk from Rainbow Bridge, and along the way there are plenty of eateries. Bus to railway station is just in front of the hotel. Overall it is a very convenient location to stay.
Room is clean and big. Bed is very firm and comfortable.
Shower room is on the other side away from the basin and toilet and there are no hooks for the towels.
Breakfast is buffet style with simple spread.
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Risposta dalla struttura: 敬的賓客:您好!感謝您選擇我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心, 期待您的再次光臨,感受不一樣的風采 。祝 : 一切順利
Phil
Camera Superior Queen
Soggiorno: ott 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 26 ott 2024
Excellent Guesthouse, in a great location. Excellent, clean room and bathroom, with great shower.
Owners really friendly and offered free drop 9ff and pick up to the valley.
Lots of restaurants and a few shops within a couple of minute's walk.
Would definitely recommend.
Thsmks for a great stay! 😊
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Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝活愉快!
YEW SING
Camera Superior Queen
Soggiorno: nov 2023
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 15 nov 2023
Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.
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Risposta dalla struttura: Dear Guest: Hello! Thank you for your comments! Every city always has reasons to miss. Every season has our unbearable scenery, and every hotel has their sweet and warm memories. I hope it will be the warmest and most unique one in your memories! Wishing you all the best!
Utente ospite
Camera Superior Queen
Soggiorno: mar 2024
Viaggio con amici
18 recensione
5.0/5
Eccezionale
Pubblicata: 8 apr 2024
The hotel is very clean and the location is very good.
It is about 5 min - 10 mins walk to the tourist spot.
It is also very close to the bus station and the bus brings you directly to the railway station.
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Risposta dalla struttura: Dear guest: Hello! The stream flows slowly and time is soft. Thank you for your support. We will continue to maintain our excellent quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Shane
Camera Superior Queen
Soggiorno: apr 2023
Coppia
30 recensione
3.5/5
Pubblicata: 15 apr 2023
Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out.
A few improvements needed:
1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower.
2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive.
3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel.
4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this.
5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor.
6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors.
All in all a good stay but some improvements needed.
Traduci
6/8
Risposta dalla struttura: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。 您的誠懇評價是對酒店不斷進步的鞭策,我們期待您的再次光臨,一定會給您更好更滿 意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進 步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的
Kathleen Halim
Camera Superior matrimoniale
Soggiorno: ago 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2023
Good location, the hotel accros bus shelter to go to railway station.
The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided.
I will definitely stay at this hotel again in the future.
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Risposta dalla struttura: 尊敬的賓客:您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。