Chateau de Sissi

I didn't stay here, but I had a long lunch here. Surroundings are lovely and the staff was attentive enough, but the food was entirely uninspired and totally without imagination. Pretty plates and very ordinary taste--nothing at all memorable: lunch for a single person for over $90 should be memorable. Foie gras was served dead cold with maybe a tablespoon of apple accompanying. Duck breast was somewhat overcooked and the sauce was so unremarkable that it might not have been there. Pear dessert was OK, but if you're going to poach a pear, add a little wine or calvados or even vanilla. Champagne flutes at 15 euros each are also not a deal. This was a birthday treat for myself, and it was a serious disappointment. Ordinary at best.

The hotel has an interesting history and we were received in a very friendly way. The rooms were good and had all what is needed. Dinner was excellent. Breakfast was good too. There are stairs to get to the rooms and no elevator. Hotel is not luxurious but very pleasant.

We didn’t stay and thank goodness for small mercies is all we can say. The place looked very tired and need a good revamp. We booked for dinner which was a disaster from the start. We ordered our aperitifs and perused the menu. One of our party is allergic to duck and another cannot eat fish. We asked if the kitchen could cook done chicken or possibly beef which we are told was not possible. We paid for our drinks and left in disgust, we traveled to Fécamp and had a lovely meal in a bistro.

The welcome at reception was perfunctory with no assistance offered with baggage. The room was small and no account had been taken of the well forecast exceptional weather conditions which meant we had to remove the huge thick duvet from the cover and sleep under the empty duvet cover. The shower head in the bathroom was too heavy for the flimsy fitting which my husband had to reassemble. The weight of the water made it fall forward , shooting water everywhere . It was reported but doubt it was fixed. Very thin towels. The only information in the room required using a QR code - with no overnight reception contact would have been tricky in an emergency. Everything seemed rather tired and formulaic, including the staff. A shame as it is a lovely venue and could be fantastic. The food is OK but the occasion somewhat marred by difficulties about where one was allowed to sit for a pre dinner drink. Really silly small ******* that need sorting out.

I have stayed here a number of times, solo and also with my son. On this visit it was good to see that the rooms have been redecorated and upgraded with a new bathroom, decent shower, new window and a comfortable bed. The heating appeared to be on 24 hours a day and it was very warm. Each day a fresh bottle of Evian was left in the room. Breakfast was good quality, with fresh fruit, cereal, orange juice nice yoghurt, fresh croissants and more . Dinner really excellent, I had the demi pension which makes it much easier to choose because not only could I have eaten everything on the menu but what I did have was some of the best food I have had anywhere. Unlike other comments I had no problem regarding the attitude of the staff, perhaps it's their reaction to arrogant English visitors! Lovely surroundings, totally peaceful and a genuine quality experience!

The chateau from the outside looks magnificent. After check in there is no assistance with luggage. No elevator. Walked up three flights of dangerous floors. The room needs some attention. The bathroom door wouldn’t even close.