Hotel Hotel per famiglie a Zacatecas

Ottimo servizio, camere ampie e confortevoli, la migliore vista sulla cattedrale e la pirotecnia di fine anno. Nel ristorante cibo molto attento, il personale delle camere sempre disponibile. Valet parcheggio molto amabile, personale di reception eccellente. Molto consigliabile.

On the outside, it looks fabulous. It is partially surrounded by aqueduct and you actually live on the side of the bull ring. Our room faces an inside court yard which took away the view of the bull fighting ring. ( no difference if you stay in another non bull fight ring except for the expensive price ), Inside , you have a vastly different perspective. Same old baby with a diaper pictures in the hallways and room, the one and only old elevator doesn’t show which floor and when it stops, it shakes and rattles. The room has old and worn carpet, the room is half lit and to not bright enough to read . There is a jacuzzi but we didn’t use it. The jacuzzi is tilted away from the drain so it left a puddle of water. Every time we showered, we stepped into a small puddle of water left from the one who used it before. Our room on the first night has 2 steps between the beds and the bathroom so you have to be careful when you use the restroom at night . There are pigeons within the premise on the outside and pigeons do what pigeons do, they poo and they coo but you won’t smell it and you only see it on the upper floor if the windows are opened . Food ( I looked at the breakfast menu ) is expensive. For that price, you could easily buy 3 breakfasts in a restaurant near the Cathedral. The hotel is about 15 minutes to the cathedral ( good and bad . Good is you don’t hear the bell from the church . Bad is the distance, going uphill from the central area back to the hotel ). Not everything is bad however. I have to praise the lady receptionist and Andre, the men at the door that greeted us ( they are not always there . 2 or 3 times we just walked in without anyone at the door and the cleaning staff cleaned our room every day ( but no new bar of soap every day. We stayed for 4 nights and we had one bar of soap to share between 2 persons. Shampoo however is plentiful for me ). Another good thing is that it has a gym with a sauna which we didn’t use and bottle water and towels . People use the weight and left it on the floor but not one staff came and put it back on the weight rack. Even though our room is next to a staircase, it didn’t wake me up. The room is quite dark after turning off the lights . In the bathroom it is so dark that you couldn’t see the fingers. No morning light came in to wake us up. The bed was comfortable and of decent size. It has a small fridge but 3/4 full with drinks . If you drink it, you pay for it. We use the little space there to store fruit. Overall :(

I had such a good experience and very comfortable stay at this hotel, because it hasnot only the best view from Zacatecas, the rooms are really comfortable and always very clean; but most of all, it was very nice to have a very warm welcome every single day (I stayed for almost one month) to a National Charro Congress and the hotel crew is really capable, from the costume service manager Mrs. Lucy who was really kind and professional to the janitors who were always on point to do their job. I for certainly will recomend it and for sure I will stay there the next year.

Abbiamo ospitato 4 notti, il personale è stato molto gentile e non abbiamo avuto alcun problema con il parcheggio valet sono stati sempre puntuali a consegnare la nostra auto, la posizione è perfetta, poco rumore almeno così è stato, buon ristorante, L'hotel è vecchio ma ha tutto quello che è necessario e è molto bene curato , tutto è vicino ristoranti negozi e farmacie , personalmente a me e mio marito ci piaceva tutto e chiaramente che vorremmo tornare un giorno . Non include la colazione, ma ha un buon ristorante e molte opzioni di cibo a pochi passi.