Hotel Hotel per famiglie a Brno

Situazione perfetta per esplorare il centro della città. Personale è stato gentile. Le camere erano moderne con aria condizionata e il più grande e più confortevole letto che abbia mai trovato in un hotel. Il colazione era sufficiente, ma non è incredibile, ma per il lancio del giorno è più di ok. La cauzione è abbastanza alta per 3 notti con oltre 400 euro. Il parcheggio in loco non è stato possibile e i prezzi di parcheggio dell'hotel sono relativamente elevati, anche nelle zone A e B i prezzi di parcheggio non sono di grado economico. Sabato e domenica, il parcheggio nella zona B è gratuito, ma questo ha risolto il problema in modo soddisfacente per noi. Un hotel molto bello che si occupa delle stelle.

Mi è piaciuto molto mentre ero all'hotel. Grande posizione dal centro città e autobus diretto (no.67) davanti all'hotel. Tutti i membri del personale erano molto ben formati. Il colazione era sorprendente 👏 😋 così tante scelte che ero pieno ogni mattina. I cereali, muffin, pancake, succo, ham, formaggio, tè, caffè, bacon, salsa, fette, uova scrambled, uova poached, steamed vegetables, dai prodotti lattiero-caseari, yogurt, frutta, anche salsicce e condimenti erano molto dettagliati. La cena era anche buona. Abbiamo bevuto al ristorante la notte, servivano bevande prima delle 11:00. Molto consigliato di rimanere a Cosmopolitan Boby Centrum.

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

I cechi sono familiari con i giapponesi?Alcuni funzionari della reception mi hanno salutato e curato in giapponese, usando una parola allo stesso tempo. La stanza è molto grande e pulita, il prezzo è ragionevole, c'è un bagno. Pensavo che la colazione fosse normale, ma il cioccolato caldo era molto delizioso, e era così delizioso che spero di avere un piatto grande piuttosto che una palla. Purtroppo, un po'di distanza dalla stazione.Il treno numero 1 è molto breve, ma può variare a seconda del tempo e della dimensione.

Great place to stay on Your way or to spend a weekend in Brno. I highly recommend restaurant. The dishes are tasty and prices are low. Rooms are spacious and clean. There is a water, a kettle, coffee and tea. What is more you can use spa centre and a gym. On the rooftop there is a jacuzzi and you can admire wonderful view. Breakfast was really nice !

A clean and large room with walk in shower and fridge. This was stocked with one of each drink every day, including a Pegas beer from downstairs in the brewery. The breakfast was served from 7-10 and had something for everyone. Many types of breads, ham, cereals (including porridge), teas and coffee on tap. There was hot food too - sausages (two kinds), bacon, eggs and veg. It got every day off to a good start. Location was very central for everything - less than five minutes to Freedom Square and the shopping streets ran either side. Room 23 opened into an internal terrace and so was very quiet but even rooms on the street side were not noisy (it’s located on a quiet side street). Even though it is built on top of the brewery/bar we never heard a thing from downstairs! The reception/breakfast staff were very friendly and made us feel very welcome. Overall, a highly recommended base for Brno.

Lovely place by the lake, recently modernised. Breakfast was excellent, good choice, on the second day there was an egg station for anything you want. Both days there is a barista providing proper coffee at breakfast which is included. They are an artist in coffee. We ate lunches and dinner at the hotel on the lovely terrace overlooking the lake. Food was good if quite simple, staff were excellent. We also booked a massage in the wellness centre, (2 hours a day general admission is included in your stay). The masseuse was amazing, professional and clearly trained. They have a fridge in the room and you just buy what you wish from reception. Prices are very reasonable. Around the hotel is a collection of little bars, restaurants and water sports places, it all feels very holiday like, probably because it is on the edge of the city of Brno. It was very busy round the lake on Sunday. Monday was quiet in the morning then things opened at lunchtime. We took an enjoyable trip around the lake on the regular boats that cross cross it and take you to different areas, took 2.5 hours in total. We will stay here again if in the area.

I arrived today for a 4 night stay to recover from some medical treatment - the perfect place to lay down on a sunbed and rest… so I thought! Coming to a luxury “spa and wellness” hotel, you’d expect access to the spa and wellness as part of your stay right? Wrong! Access is chargeable by 90, 120, or 180 minutes. To go lay by the pool for the day there is a special 24 hour rate of 1,000 czk per day (from 12 noon one day to 12 noon the next, which is weird). 1,000 czk is an astonishing £35 gbp! And because of my treatment, I cannot use any of the spa facilities. When I raised this with reception and asked where else I can relax, I was told there’s no where else within the hotel complex, but I could go to the ‘beach bar’ by the side of the dam. There’s no beach towel or picnic blanket hire though. I am really disappointed!! I was really clear when I booked I was having treatment and needed a place to rest because I requested a balcony room. We got that but it faces the back of other rooms and I’m yet to see the sun from it - maybe in the morning. Oh, and the toilet is leaking! Great… 4 nights then home time. I can’t wait!!

Bella camera con un bel colazione (molto cibo e diversi tipi di cibo, bevande, torte), la camera sembra bello ma everage, niente di speciale, ma è solo il mio parere. Abbiamo avuto aria condizionata nella stanza, ma non ha funzionato e nessuno ci ha detto automaticamente sulla ricezione durante il controllo che l'aria condizionata è a costo aggiuntivo. Quindi l'abbiamo avuto, ma pensavamo che fosse rotto e per una notte eravamo noi laggiù per andare a riferirlo, ma comunque la stanza con aria condizionata è stata disattivata/deattivata. La stanza è costosa e le persone devono pagare più per l'attivazione qualcosa che è in camera, un po' divertente come una brutta battuta. Per me prezzo della stanza e qualità 3,5 e colazione 5. E' vicino alla fermata tram(salina) così diretta via al centro della città è buono. Big Plus è parcheggio gratuito davanti all'hotel.