Our experience at Excellence was truly delightful. From the warm greetings and courteous assistance throughout the resort to the exceptional service at Spice with our amazing server, Samoy, and the daily welcomes from Raquel, the concierge, our stay was nothing short of wonderful. While the pool staff seemed a bit slower compared to the efficient service in the restaurants, the overall atmosphere was fantastic. Special mentions to Rohna and Shontol for their outstanding contributions. The beauty and cleanliness of the property are captivating, and the heated pools were a significant plus. A heartfelt recommendation for Excellence – an experience you won't want to end. Kudos to the entire staff for their accommodation of our dietary restrictions and the thoughtful post-meal check-ins via phone.
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