Utente ospite
31 gennaio 2023
The most accommodating and exceptionally supportive owners, a fantastic friendly bunch of staff with delicious food in a cosy comfortable setting and great location. Why stay anywhere else! My son and I arrived as Victoria’s 5th lockdown started! It was an OMG moment with the mountain shutting down. Somewhat dumbstruck with our plans out the window and no way of us getting back to Launceston, in the timeframe to beat quarantine, we just got a drink and watched all other guests bar 1 (Adam) leave the mountain. I was so impressed as the owners politely supported everyone, with their quick exits, including providing refunds. What a horrible time for businesses and employees and amongst all of this both owners, Steve and Dani, provided us with the best support, accommodating our needs and making us feel so welcome. We were so happy we stayed as the experience was one to remember for a lifetime and the snow was fantastic even though we had to walk the mountain, we had it basically to ourselves.
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