Stefanie
18 marzo 2024
If this were a locally owned motel, I'd prob have just taken it up with the owners, but since this is now an OYO "hotel" I will def review it honestly.
First, when I booked this room it was booked as "Hotel O Eureka Springs." I reserved it as a pay at hotel. However, almost IMMEDIATELY after reserving I started receiving emails from OYO hotels and there were transactions made to my bank account "to reserve the room," apparently this is standard practice for OYO. Didn't like that.
After confirming my reservation 3 times, I was still called multiple times to make sure I was still coming, on my way to the hotel.
The "hotel" was a pretty standard MOTEL, staff was friendly, rooms were basic, there was a TV and a fridge. There was no breakfast of any sort but there was a place you could buy water and drinks.
The absolute worst thing was that my children woke up with bites all over them. We tore the bed apart and couldn't find any bugs, so we thought maybe it was something from the night before. However, the next morning, they woke up with more bites on their face, arms, legs, hands... We let the front desk know and they said they'll "make sure to have someone clean it."
I'm usually pretty forgiving, but between the creaking floors, bug bites, no breakfast, and basic shower with 2 TINY towels... I will not be booking here again.
Traduci