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I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!

Ottima posizione e personale molto disponibile. Data la posizione il prezzo tutto sommato ci può stare, la scelta eco-friendly di non mettere le amenities in camera, nonostante possano essere richieste alla reception, non è il massimo a livello di feeling.

Andare a Bruxelles con i suoi amici e viaggiare, la posizione è buona e non c'è problema con la polizia.Il servizio della reception dell'hotel è molto atteggiamento e molto amichevole per gli inglesi.Le strutture di intrattenimento della reception sono complete, le camere sono pulite e pulite, e la decorazione è relativamente nuova. Attualmente, tutti gli hotel europei sono la più economica.

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.

L'hotel è un bellissimo istituto che ha mantenuto il fascino dell'antico maestro della Maison. Un piccolo giardino adora il soggiorno. Il personale è perfetto, il colazione servito in una bella stanza permette di iniziare il giorno in condizioni molto buone.

Ogni aspetto dell'hotel è buono. Anche se la posizione geografica non è nel centro della città, non è lontana dal centro della città e c'è una stazione ferroviaria di Lussemburgo vicino.E'molto conveniente per via di viaggio.Non so come sia la qualità del colazione.La stanza è molto spaziosa e confortevole, l'unico problema è che la camera di scarico non è in comunicazione.

The apartment was excellent. We were there for a month and will stay there again hopefully when we return to Brussels again. Yes there are fittings that are showing their age but the apartment was clean and comfortable. The position regarding access to transport could not be better. There were a couple of minor issues we had when we first arrived such as a tap that would not turn off, but these were dealt with immediately upon receiving my email. To me that is more important than if everything runs smoothy.

grande posizione. vicino al Parlamento europeo. 20 minuti a piedi dal grande posto. molto comodo letto.

Le camere sono grandi e pulite, il personale super cordiale e disponibile. Si trovano vicino all’hotel Renaissance presso cui è possibile fare il check in a qualsiasi ora. La location è perfetta in quanto a pochi passi dalle istituzioni europee e dal vero centro città. Io e le i miei compagni di viaggio ci siamo mossi principalmente a piedi salvo la sera poiché ci hanno consigliato di non tornare a piedi ma di prendere un taxi ( consiglio Uber). Vicino inoltre alla stazione utile per raggiungere con 1 ora la bella città di Bruges. Sicuramente consigliato!