Sol Marbella Estepona · Atalaya Park

Hotel under construction work and out of season when we visited. Modern clean hotel in all parts that were open to us, main pool and pool bar area closed with everything could ask for. All Inclusive - drinks choice for alcohol and for non alcohol soft drinks and cocktails. Food - breakfast very good choice with cooked breakfast, omelettes, pancakes waffles, fruit cereal etc - lunch if like fish plenty choice with hot food on a lunch time, always have fries, plain pasta and choice of sauce. Had a huge selection of salad, cheeses and meats, and a paella. There are lots of nice desert choices. The evening meal is pretty similar to lunch time. There is a huge selection of salad, cheese meats, breads, and deserts. Hot meal options are limited again lots of fish. - snacks limited - pretty much overflow from breakfast. Individual meals that people bought looked really nice. Outside of all-inclusive. The pool area was nice and clean. With life guard on duty and towels available to hire. Lounge bar, clean and served large selection of drinks. Service was reasonably fast, and staff were very friendly. Alot of large family parties when we were here. Very popular hotel for golfers.

I went on holiday with my daughter and two Granddaughters for 4 nights as a special treat. We arrived at the Hotel Sol Marbella Estepona Atalaya Park by Melia having booked with Love Holidays but this hotel did not look like the photo in the brochures which showed low rise with a lovely pool, restaurant and nice big gym. But the building we were taken to was a high rise building which when we went in reception we thought, oh yes, this looks nice. We went to our room and all through the corridors we could not believe our eyes at the state of some of the walls, woodwork etc.We looked at the gym which was dark and dingy with hardly any equipment in it. It was like something that hasn't been sorted since the 1970's. We got to our room, which was a suite, to be met with a really musty smell, the hand dryer did not work, the windows were filthy, there were no towels in the room and when we tried to open the patio door, the handle came off in our hand and all the runners were disgusting. We went back to the reception and she told us it was the 'Best Room in the Hotel'. She said she would get someone to come and clean the floor and the patio runners so we went back. She came with a mop and did under the curtain and then went. Then two men came with tool kits to mend the door. We went for lunch whilst they were in our room which was awful. The pork was pink in the middle and the paella was nothing like paella. The staff were stressed and rude. We went back to the room and decided that we could not stay any longer so went to reception to tell them but there was nobody there. We waited to have a word with them but nobody arrived so we just left the keys on the reception desk. We booked another hotel on line and paid for a taxi to take us. The hotel will not pay us our money back even though we did not even stay there and Love Holidays said they cannot do anything about it so we are now out of pocket by £1000! All I can say is make sure you know where you are staying is as described.