Utente ospite
27 agosto 2024
NOT IMPRESSED AT ALL. The staff are outrageous, all FOH think they are way better than the customers. The hotel design and decor is top notch, very cool and looks (from the outside and pictures) like it has a really cool vibe. However, it lacks any kind of vibe and certainly has no atmosphere. The pool area needs a little music, again it looks like it is going to have a real cool chill vibe, until the Aqua-Gym starts, which looks like to be a pensioners day out. Rooms are great, not sure if they are apartments or rooms, daily service, despite info in the rooms saying they will be serviced every three days - thy say they are eco friendly and asks guests to respect that - yet cleaning staff put the dishwasher on for just 2 glasses. Hotel seems a little confused as to what it wants to be Nothing close, so expect to get taxis everywhere. Could do with a shuttle bus every now and a again, as like others here, we have experienced difficulties in getting back at night as drivers have never heard of it therefore dont know where it is. Front of house staff really let it down - Lucia? By far the worst and should NOT be in hospitality
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