Recensioni su Mercure Hotel Frankfurt Eschborn Ost

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that you appreciated our comfortable accommodations, immaculate premises and attentive hospitality. Our 224 modern rooms, ranging from 20 to 24 square meters, are meticulously maintained by our dedicated housekeeping team who provide daily service to ensure the highest standards of cleanliness.We look forward to welcoming you back on your next visit to Frankfurt.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Dear Guest,Thank you for your wonderful feedback and continued loyalty to our establishment.We are delighted that you consistently choose our Conference Hotel for your stays in Frankfurt. Our dedicated team strives to maintain the highest standards of service, ensuring each visit meets your expectations. Located in the heart of Eschborn's financial district, our Business Hotel offers modern amenities, comfortable accommodations and excellent connectivity to Frankfurt's key destinations.We look forward to welcoming you back on your next visit to Frankfurt.Kind regards,Sarah Herbst & Team

Risposta dalla struttura: Sehr geehrter Gast,Vielen Dank für Ihre Bewertung unseres Hotels.Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht vollständig Ihren Erwartungen entsprochen hat.Sprechen Sie uns das nächste Mal gerne direkt an, dass wir Ihnen vor Ort helfen können um Ihren Aufenthalt angenehmer zu gestalten.Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt von unseren Qualitäten überzeugen zu dürfen.Mit freundlichen Grüßen,Sarah Herbst & Team

Risposta dalla struttura: Sehr geehrter Gast,Vielen Dank für Ihre ausführliche Bewertung unseres Hotels.Wir freuen uns sehr, dass Sie von unserem engagierten Serviceteam begeistert waren. Die außergewöhnliche Gastfreundlichkeit unserer Mitarbeiter ist uns ein besonderes Anliegen.Wir bedauern aufrichtig, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Die von Ihnen angesprochenen Punkte bezüglich der Einrichtung nehmen wir sehr ernst. Unser Team steht den Gästen jederzeit zur Verfügung, um etwaige Unannehmlichkeiten umgehend zu beheben.Umso mehr freut es uns, dass Sie die strategisch günstige Lage unseres Hotels und die Qualität unserer gastronomischen Einrichtungen zu schätzen wussten. Unser Restaurant Big Ebbel und unsere Skyline Bar sind in der Tat beliebte Treffpunkte für unsere Gäste.Wir würden uns sehr freuen, Sie bei einem weiteren Aufenthalt erneut bei uns begrüßen zu dürfen.Mit herzlichen GrüßenSarah Herbst & Team

Risposta dalla struttura: 親愛的賓客，您好！非常感謝您選擇入住我的酒店並作出詳細的反饋！我們很高興您對Mercure Hotel Frankfurt Eschborn Ost的整體體驗感到滿意。我們非常高興您對我們的清潔服務，每日更換的毛巾，以及便利的熱水和茶壺設施感到滿意。您提到的熱情專業的員工服務和我們酒店的優越地理位置，都是我們為客户提供愉快體驗的重要因素。然而，我們注意到您對房間隔音和設施的評價，我們瞭解這可能影響了您的住宿體驗。請接受我們的歉意，我們將會考慮您的反饋，以期在未來提供更好的服務。我們的房間設計確保提供現代與舒適的環境，所有客房均配備三層玻璃窗户，以提供更佳的隔音效果。最後，我們很高興您欣賞了我們的餐飲選擇，以及酒店附近的超市和dm葯粧店。我們希望您也享受了我們推薦的global購物中心，那裡不僅有葯店，還有各種餐飲選擇。真誠期待您的再次光臨！祝您天天好心情！Oliver P. Sattelhak, General Manager

Risposta dalla struttura: Dear Madam,Thank you for taking the time to share your experience with us.We truly value your detailed feedback about your stay at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that you appreciated our convenient access to the trade fair and the proximity to various shopping facilities in the vicinity.The path from Eschborn Süd station requires navigating some slopes. Our team is always available to assist guests with luggage transportation, ensuring a comfortable arrival experience.We look forward to welcoming you back for another pleasant stay.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay during your Romantic Road journey.We are delighted that you had such a pleasant experience at our Conference Hotel. Your kind words about our attentive reception team, spacious accommodations and pristine bathroom facilities are greatly appreciated. Our dedicated housekeeping staff works diligently to maintain the highest standards of cleanliness throughout our Business Hotel, while our secure parking facilities ensure a worry-free stay for all our guests.We would be honored to welcome you back should your travels bring you to Eschborn again.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay with us.We are delighted that your experience at Mercure Hotel Frankfurt Eschborn Ost met your expectations.Your appreciation of our daily housekeeping service and the helpful assistance from our front desk team brings us great satisfaction. Our staff members constantly strive to deliver exceptional service to ensure a comfortable stay for all our guests.We noticed your comment about certain room amenities. Our rooms are equipped with modern comforts including coffee and tea making facilities, complimentary mineral water in superior categories and essential bathroom amenities to enhance your stay.Finally, we are pleased that you found value in our pricing and appreciated the convenient shopping options nearby. Our location offers easy access to several supermarkets and retail establishments within a kilometer radius, making it convenient for our guests to fulfill their shopping needs.We look forward to welcoming you back for another pleasant stay.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience at our hotel.We are delighted that you found our team members attentive and helpful during your stay, as we strive to provide exceptional service to all our guests.We understand there was some initial confusion about our location. Our hotel is situated at Helfmann-Park 6 in Eschborn, and our dedicated team is always available to provide clear directions to ensure a smooth arrival experience.We hope you were able to appreciate our convenient location, just 7 kilometers from Frankfurt's city centre and trade fair, with excellent connections to both the airport and main transportation hubs.We look forward to welcoming you back for another stay.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Dear Ms. Zhongyy,Thank you for taking the time to share your wonderful feedback about your stay at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that your experience at our Business Hotel exceeded your expectations. Your appreciation of our well-appointed accommodations, strategic location and peaceful atmosphere brings us great satisfaction. Our prime position, just 7 km from Frankfurt's city centre and trade fair, combined with excellent public transport connections, makes us an ideal choice for business travelers attending exhibitions.We take pride in offering a comprehensive experience, from our comfortable rooms to our restaurant Big Ebbel, which specializes in both regional dishes and international cuisine.We look forward to welcoming you back during your next business trip to Frankfurt.Best regards,Sarah Herbst & Team

Risposta dalla struttura: Sehr geehrter Stephan,Vielen Dank für Ihre wertvolle Bewertung.Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt in unserem Haus hatten.Es ist wunderbar zu hören, dass Sie unser reichhaltiges Frühstücksbuffet mit regionalen Spezialitäten sowie den aufmerksamen Service unseres Teams geschätzt haben. Auch die bequeme Parkmöglichkeit mit 180 Stellplätzen direkt am Hotel wussten Sie zu schätzen.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,Sarah Herbst & Team