Hotel in zona Kleingartenverein An den Birken e.V., Erfurt

Unser Familienzimmer war sehr großzügig und sauber. Bad war auch größer, als in den Standard-Doppelzimmern der Hotelkette. Obwohl direkt zur Hauptverkehrsstraße gelegen, blieb die Lärmbelastung (bei geschlossenen Schallschutzfenstern) absolut erträglich und wir konnten bestens schlafen. Die Nähe zum Hauptbahnhof und in die Innenstadt, verbunden mit dem Preis-Leistungs-Verhältnis, war für uns die perfekte Kombination. Wir empfehlen dieses Hotel für einen Städtetrip in die sehenswerte Landeshauptstadt.

Siamo stati molto piacevoli sorpresi, super amichevole ricezione e trattamento, il nostro Navi aveva problemi a trovare l'indirizzo. Grazie al biglietto di 9€ abbiamo potuto organizzare con il pubblico il nostro soggiorno a Erfurt. Grazie e squadra

Our stay at InterCity Erfurt was very comfortable and the price reasonable. Rooms were larger than many of the older hotels where we stayed on the trip to Germany. Staff were helpful, and the walk from Hauptbahnhof to hotel and then to historic sights was very reasonable. Can recommend it without qualifications.

Il letto è confortevole, l'hotel è molto vicino alla stazione ferroviaria. La TV dalla stanza accanto a essa era esattamente nel muro del mio letto. Non potevo dormire ascoltando il rumore della TV dell'altra stanza. Veramente sgradevole e stressante. Per il prezzo di questo hotel, non dovrebbe succedere. E, diversamente da altri hotel dove sono stato in 32 paesi diversi, mi hanno prelevato due ore prima di check-in. Quando sono andato prima dell'hotel, il personale dell'hotel era molto gentile e non mi ha mai pagato quando avevano già le camere disponibili. Non mi fermerò più.

Grande posizione, a 2 minuti a piedi dalla cattedrale di Erfurt. La stanza stessa non è quello che si aspetta da un 4-stars-hotel. Absolutamente incomodo, freddo, vecchi mobili che non sono adatto a un tale hotel. Horribile rumore, basicamente si può sentire i vostri vicini, terribile! Non menzionare il vecchio rumore a/c! Non c'è un caffè o almeno un caldo nella stanza! Invece è gentile chiedere di andare alla reception e comprare caffè o qualsiasi bevanda dalla macchina di vendita. E per favore, gente, controllare il pacchetto dei tessuti! Se ci sono solo diversi tessuti, allora è meglio cambiare l'intero pacchetto invece di aspettare che sia vuoto ...or sono sbagliato? ! Durante il mio prossimo viaggio a Erfurt cercherò di confrontarlo con un altro hotel, questo da me ottiene il più basso marchio possibile!

We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo

They can barely speak English at reception, which is fine unless there is a problem with your room. We booked a non- comfort room with bfast for 126 euro. No refrigerator, no a/c, ok. Got it. A couple of days before our booked night, the upgraded comfort room was advertised for 103 euro. I messaged gore kindly asking them if they would consider an upgrade for us since comfort room was now over 20 euro cheaper. NO REPLY. Ok.. check in and they weren’t going to upgrade us even though hotels was no where near full in this Sunday evening. Fine. No problem. They give us room in old building with a fan. Fine. Problem is that Wi-Fi isn’t working- we complained.. they reset it. Still doesn’t work.. goes on then off.. hard to conduct any business needing Wi-Fi. Eric and female at desk have no sympathy and don’t care. They say we can come to bar and use Wi-Fi there. Well, doesn’t that defeat purpose of saying the hotel has Wi-Fi in room?