The 22

When we arrived at the property, we rang the number to ask for the code for the door. The person on the phone said there was a mistake because the room is not available atm. She said they have another one which is not far, we accepted the other room and went to the adress we were given. When we arrived, we noticed that there was no WC rolls, no towels etc. The shower was not in use , TV was not working, there was no glasses, plates etc in the kitchen. It was just like a construction site, they didnt even install the shower! We had to stay there because it was 10 pm already and we had to stay.Terrible!

The most horrendous experience. Me and my sister booked this hotel months in advance of a concert upon travelling down to London a lady called Kate from COGIE 22 called me on WhatsApp and told me our room had been cancelled and they were moving us to another place a 55 minute walk away from the stadium compared to 15. I am 34 weeks pregnant. After explaining this to Kate she sis nor care and told me ok I’ll cancel it then and you can find somewhere else to stay.. hours before check in. She was rude and argumentative over the phone and nearly left us stranded in London she clearly didn’t care. What kind of guest service is that?! When we finally got to the new place it was literally a house the rooms were filthy with pillows that smelt like urine with stains all over them. Later I found that they had been advertising rooms on booking . com at the 22 for a higher price! They are scammers with not one bit of care for their customers please do not stay here!!

This was a late booking. I give the person on the other end of the phone a 10/10 for great communication. Booking complete and for one night only at a cost of £71.98 for the night (single room). I arrived there around just after 9pm. Found my room (#3) put my things in. The shelf fixed to the wall in front of the bed had a heavy layer of dust, indicating the room had not been cleaned for a while. There were bits on the floor. In the room itself, 1 single hard bed, I very small fridge which doubled up as a lamp table stand, a microwave and a kettle which was full of stale water in it. The night was very uncomfortable. I managed to fall a sleep around 4am, and when I woke up, I was covered in bites especially my left leg, hand and ear. In addition I had 4 bites on my right leg, 1 at the side of my thigh and 1 bite on my right ear. Prior to following instructions, I had to take a picture of my photo id (driving licence) and send this via whatsapp to a number provided on the door before I was sent the code to enter through the front door. I am urging you all out there thinking of renting a room in this place for even one night......DO NOT DO IT.....You will regret it, I wished now I had paid for a hotel at £100 for one night than to spend another night in 22 Stockton Rod, Upper Enfield N18 2BA I am suffering the consequences of sleeping in an unclean environment. If you love your life, peace and sanity DO NOT SPEND A NIGHT HERE! DON'T DO IT!!! This place is not a hotel, it looks like a house of multiple occupants or HMO.......The person who posted pictures of this place is not wrong....