Hotel a Emeryville

"The lady at the front desk was not very nice nor helpful. We arrived at 1:30pm, which I know is before the 3pm check in, but it's usually never a problem to check in early. We were informed that our room was not ready yet and that we would have to pay $30 more for another room that was ready. This place has over 300+ rooms, and not a single room was ready unless I paid more?!?! We worked til 5:30 am and just wanted to lay down and sleep, so we agreed. We asked for a quiet room since we needed to sleep and was working the grave yard again. When we got room our room it was right next to the elevator!!!! Not a quiet room at all as you can constantly hear the binging of the elevator, and here it going up and down no stop. We called the front desk, and the lady said we could vacant the room and wait 1 1/2 for our room to be ready. We asked how another room could not be available, especially after you charged us an additional $30. She said we asked to be upgraded to a bay view, and that's why she charged us $30 more, which was a totally lie.. All I cared about was sleeping, so I didn't care what room we were in or what view we had, I just wanted a quiet room to get some sleep. We explained to her that we work graveyard and desperately needed to sleep before our next 12 hour shift, but she refused to move us and said we could vacant the room. I begrudgingly said we would keep the room, but it was hard to sleep with the noise of the elevator. Same with the following morning, we got back from work around 6am and I had to drive back to Sacramento and didn't get much sleep listening to the elevator all morning. Worst customer service I ever had from a Hilton and will never stay again. I'm so disappointed they would not work with us."

"La struttura è molto più confortevole, con un centro commerciale, e un parcheggio e un colazione."

"Very good and spacious hotel for the 5 of us! The sofa bed was also good. Convenient location and has a nice shopping area nearby. We even watched karate kid nearby"

"房間很乾凈，也非常安靜，前台給了我一個頂層12層面向海灣的房間，景色很棒。特別讚的是酒店空調噪音很小，很難得。早餐是自助餐，就是美國酒店通常那些，沒有驚喜，遺憾的是結束太早，9：30就沒了。收費停車，每晚20美元，這個沒有什麼競爭力。退房那一天，我剛剛洗完頭，跟前台打電話申請延期半小時退房，接電話的小夥子毫不猶豫拒絕了，説半小時加收50美元。哇塞，衹好倉皇出逃一般收拾東西準時退房。"

"La stanza è molto pulita e pulita e il trasporto è comodo.La prima volta è stata collocata.Molto buona esperienza.La colazione è buona.Vieni nella zona della baia di San Francisco è una buona scelta.Devi tornare la prossima volta."